Call Centre And Customer Service, Christchurch

Call Centre And Customer Service Jobs in Christchurch

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Greenlight Recruitment

Recruitment Consultant

  • Posted 3w ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

ABOUT GREENLIGHT RECRUITMENT

Greenlight Recruitment is a boutique agency in Papanui, repeatedly recognised as a top three finalist for Small Recruitment Agency in NZ. We believe in delivering results-focused recruitment solutions that genuinely benefit both clients and candidates. Alongside our close-knit team, we maintain a supportive environment that values transparency.

ABOUT THE ROLE

Join us as a 360 Recruiter on a hot desk in our Temp and Contractor team. You’ll drive measurable success by managing existing accounts while expanding new business opportunities. This role is structured with a focus on “grow and nurture” your client base with a long-term view to add real value to their business.

  • 65% focus on account management with clear growth plans
  • 35% emphasis on business development to expand an existing client base
  • Hot Desk with plenty to do from day one.
  • Role designed to reward results and foster professional growth
  • Opportunity to grow and shape your own future with clear development road map


WHY WORK WITH US?

  • Join a collaborative team that values the pursuit of excellence in a structured, inclusive setting and enjoy a laugh.
  • Inclusive and diverse environment that values merit and innovation
  • Structured opportunities for career advancement and professional growth
  • Comprehensive support from leadership and dedicated in-house resources
  • A dynamic workplace where your contributions directly impact the company’s success


ABOUT YOU

We’re looking for driven professionals who want to grow, personally and professionally. Ideally you have at least 12-18 months experience in the Recruitment industry.

  • Proven track record in agency recruitment success
  • Proactive with a strong drive to achieve and exceed targets
  • Skilled in balancing client management and business development
  • Results-focused with an understanding of performance metrics
  • Committed to contributing to a diverse and inclusive team culture
  • Social – we like to have a laugh

Desired Soft Skills

  • Relationship Building
  • Communication
  • Resilience
  • Time Management
  • Results-Driven Mindset
  • Recruitment & Candidate Sourcing
  • Business Development & Sales
  • ATS & CRM Software Proficiency
  • Market Knowledge & Industry Trends
  • Contract & Negotiation

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.