Call Centre And Customer Service, Christchurch

Call Centre And Customer Service Jobs in Christchurch

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Madison

Senior Projects and Process Engineer

  • Posted 2w ago
  • On Site
  • Contract, Full Time
Location

Christchurch

Job Description

We’re looking for a Senior Project and Process Engineer or Project Delivery Manager who knows their way around capital project delivery — ideally in liquid processing or the pulp and paper industry.

This is not your average PM gig. You’ll be at the helm of high-value, high-impact projects, where your ability to quote accurately, engage stakeholders, and push through roadblocks will make or break success. If you live for driving results and hate hearing “that can’t be done” — we want you.

What you’ll be doing:

  • Owning and delivering capital projects from concept through to completion
  • High-level quoting and accurate scoping (no cost blowouts on your watch)
  • Driving outcomes, timelines, and urgency with a “get-it-done” mindset
  • Engaging and managing contractors (this is not a maintenance role!)
  • Communicating clearly and consistently with internal and external stakeholders
  • Keeping the wheels turning — even when the going gets tough


What you’ll bring:

  • Solid project delivery experience in capital projects
  • Background in liquid processing or pulp and paper (ideal but not essential)
  • Sharp quoting skills — you know what things really cost
  • Top-tier communication and stakeholder management skills
  • Contractor engagement experience (not just vendors — real on-site delivery)
  • A relentless drive for deadlines, outcomes, and excellence
  • The ability to take control of a project and make things happen


What’s on offer:

  • 12-month contract with potential to extend
  • Diverse range of capital projects — no two weeks the same
  • Great hourly rate – we’re talking very competitive
  • Monday to Friday work (some flexibility required)
  • Based in Hornby, Christchurch


Reference: BH-142549

Desired Soft Skills

  • Project Delivery and Management
  • Stakeholder Engagement & Contractor Management
  • Process Engineering Knowledge
  • Communication
  • Problem-Solving
  • Leadership

Job Schedule

  • Monday to Friday
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.