Call Centre And Customer Service, Christchurch

Call Centre And Customer Service Jobs in Christchurch

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Healthcare New Zealand

Registered Nurse - District Nursing

  • Posted 2d ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

Who are we | Ko wai mātou?

HealthCare NZ provides a wide array of health and human services to people throughout New Zealand. Since 1988 we have been caring, supporting and empowering people in need to live independently, safely and well in their community as well as in specialized treatment settings. We help people gain access to needed services, ensuring they receive vital services, are safe, well-cared for and live as independently as possible.

Why Us | He aha ai mātou?

At HealthCare NZ, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. If you would like to work in a role that is both rewarding and challenging and would like to make a difference, then we would like to hear from you!

  • Online learning platform
  • Supportive and high knowledgeable team
  • We are a national organisation who supports personal development for all our staff and we value the amazing work they do
  • All our employees are committed to making a difference in their communities and are enthusiastic about achieving great outcomes for the people we support
  • Option to receive free flu vaccine
  • Company vehicle and petrol card
  • Mentorship Programme
  • Discounted health insurance


About the role | He kōrero whakamārama mō tēnei tūranga

You will be working as part of our clinical community nursing programme service who provide District Nursing in the community. We are seeking an experienced, dynamic and passionate Registered Nurse to deliver high quality nursing services to people living in the community. You will live in the Ōtautahi Christchurch region.

This role is about working with our already established team of Nurses, Coordinators, Support Workers and other Allied Health in the community. As a Registered Nurse you will provide a broad range of care to clients in their own home such as:

  • Palliative care including syringe driver care
  • Non-complex and complex wound care including negative pressure therapy and compression bandaging
  • Medication management and the methadone programme
  • Diabetes management
  • Catheter and bowel cares
  • Tunnel Drain care
  • Cardio-pulmonary Care
  • Cardio-thoracic and chest trauma care post-surgery


Part of the role is providing a 24hr service to clients which includes nurses working weekends and evening shifts, as well as an on-call component. Shifts include:

Morning shift: 8:00AM - 4.30PM
Afternoon shift 1:00pm - 9.30PM
On call: one overnight shift every 4 weeks

What you will bring | Ngā tohungatanga mō tēnei tūranga

  • Passion for making a difference and improving the quality of life for people living in their own homes
  • Strong communication and organisational skills
  • At least 1 years' experience as a Registered Nurse and have a current registration
  • Restricted or Full Driver's License - must be able to drive around by yourself!
  • Only suitable candidates will be contacted for interview.


All applicants must be a NZ Resident/Citizen or have a valid NZ work permit and be living in or intending to move to Christchurch or Canterbury. Must be able to complete a satisfactory police check and reference checks.

Hard Skills Required

  • Clinical Assessment Skills
  • Technical Proficiency with Medical Equipment
  • Documentation and Computer Skills

Soft Skills Required

  • Time Management
  • Interpersonal Skills
  • Empathy and Compassion

Benefits and Perks

  • 📈
    Professional Development
  • 💚
    Counselling Services
  • 💻
    Company Supplied Technology
  • ⏰
    Flexible Work
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

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To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.