Call Centre And Customer Service, Christchurch

Call Centre And Customer Service Jobs in Christchurch

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BestStart

Centre Administrator

  • Posted 1w ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

About Us

BestStart Parkside is on the lookout for a dedicated and friendly Centre Administrator to join our vibrant, close-knit team. Our centre is licensed for 50 children and serves a diverse community near Hagley Park, close to the city and hospital, with onsite parking available.

We support children aged 0–5 across two rooms, maintaining high occupancy and a strong multicultural environment. Our 11-member team includes ECE teachers, caregivers, and a cook – all committed to creating a safe, stimulating space where children thrive. We partner closely with families and offer Healthy Heart meals, a large outdoor play area, and dedicated messy/wet play spaces.

Why BestStart?

At BestStart, we value our teams and the impact they make. We offer:

  • National Support and access to Whare Ako (our online learning hub)
  • Career development opportunities
  • $2000 referral bonus for qualified teachers*
  • Discounted childcare


Health and wellbeing support including:

  • Subsidised Southern Cross health insurance*
  • EAP counselling and annual flu vaccinations
  • Wellbeing programme
  • Sick leave from day one
  • Extra week of leave after 10 years' service


About the Role

We’re looking for an experienced administrator who is warm, adaptable, and highly organised. Strong time management and excellent communication skills are essential. Flexibility to support in the classroom occasionally is a bonus.

Your responsibilities will include managing enrolments, responding to queries, handling parent accounts, and maintaining accurate records. Proficiency in Excel, Word, and Outlook is required. No two days are the same, so a proactive and positive attitude is key.

You'll receive full training and support from our National Admin Support team, including guidance on Ministry of Education requirements.

This is a permanent role, 25 hours per week (Monday to Friday). Times can be flexible for the right candidate, but we cannot accommodate school hours for this role.

What You’ll Bring

  • A team-focused attitude and great customer service skills
  • Compassion and empathy for whānau
  • Strong attention to detail and efficiency
  • Solid understanding of account processes
  • Confident use of Microsoft Office tools


Apply Now: If you’re ready to be part of a passionate, supportive team making a real difference, apply today. We look forward to welcoming you to BestStart Parkside.

Desired Hard Skills

  • Data Entry

Desired Soft Skills

  • Account Management
  • IT Proficiency
  • Customer Service
  • Knowledge of Regulations
  • Communication
  • Organization
  • Team Collaboration
  • Compassion
  • Attention to Detail

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🧕
    Inclusive Workspace
  • 👶
    Childcare Support
  • 🩺
    Health Insurance
  • ⚖
    Work-Life Balance Support
  • 💚
    Counselling Services
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • ⛑
    Uniform Provided
  • ⏰
    Flexible Work

Job Schedule

  • Monday to Friday
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

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Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.