Call Centre And Customer Service, Christchurch

Call Centre And Customer Service Jobs in Christchurch

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Greenlight Recruitment

Sales Executive - Freight Forwarding

  • Posted 2w ago
  • On Site
  • Full Time
Location

Christchurch

Salary

$75  -  $80 k/yr

Job Description

ABOUT THE COMPANY
Our client is in the competitive industry of freight forwarding with offices around the globe. They are very flexible within the supply chain management solution and work hard to find the best outcome for you in delivery and price.

ABOUT THE ROLE
This is a business development role where you will be chasing new business around the South Island. The role is open to candidates who have been in a sales role for a few years and really wanting to change industry into the fast paced and exciting freight forwarding and logistics sector.

ABOUT YOU

  • Our ideal candidate will have a passion for sales, you will also have the below attributes;
  • Finding, developing and managing new customer opportunities
  • Maintaining and developing exxisiting customers for additional growth
  • Working collaboratively with the broader sales team
  • Excellent time management and organisational skills
  • Thinks outside the box and will use your initiative
  • Attention to detail
  • A team player with the ability to work well under pressure
  • Pro-active and resourceful with excellent time management
  • B2B solution selling experience
  • Strong communication; verbal and written
  • Excellent negotiation and numerical skills
  • Professional attitude and presentation as well as highly motivated
  • Be able to seal the deal

Hard Skills Required

  • Negotiation
  • Numerical
  • Analytical Skills

Soft Skills Required

  • Communication
  • Time Management & Organizational
  • Problem-Solving
  • Initiative

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.