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ASB Bank Limited

Business Banking Associate - International

  • Posted 1w ago
  • On Site
  • Full Time
Location

Wellington

Job Description

  • Take your career to the next level!
  • Language capability: Must speak Mandarin and/or Cantonese
  • Located in Sylvia Park


Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the financial progress for all New Zealanders.

Our Small Business team are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realise their goals.


Te tūranga | The role:

International banking was established in early 2000s with a team of 11 staff members and currently looking after c.2200 groups of Small Business clients with turnover ranging from $250k to $2million dollars.

As a Business Banking Associate, you will be the first point of contact within the Business Centre for our Small Business customers. You will assist with transactional and service enquires or refer them to the relevant teams in an accurate and timely manner. Your tasks will range from opening of new accounts/groups, account enquiries, IMT enquiries, transfers, refunds, signature checking and account administration.


Ō pūkenga | About you:

First and foremost, we're looking for someone who is passionate about providing great customer experiences, with a keen interest in developing a career within our Small Business team.

Success in this role will be determined by your ability to effectively prioritise your time while working in a fast-paced environment. You need to be someone who naturally builds and maintains relationships with both internal and external customers with a drive & dedication to work hard for great customer outcome.

Fluency in Mandarin and/or Cantonese would be advantageous for this role.


Te mahi ki ASB | Working for ASB:

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles and parental benefits.

For more information see the attached position description, please note that all applications must be received via our careers site online.


Me pēhea te tono | How to apply?

If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!

Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

Hard Skills Required

  • Business Lending
  • Account Management
  • Credit Submissions
  • Financial Analysis
  • Relationship Management

Soft Skills Required

  • Communication
  • Negotiation
  • Customer Focus
  • Attention to Detail
  • Self-Motivation

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ⚖
    Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • ☕
    Work Café
  • Wellbeing Support
  • Sick Leave
  • Bereavement Leave

Job Schedule

  • Shift Work

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