Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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RealNZ

Head of Logistics

  • Posted 1w ago
  • On Site
  • Full Time
Location

Te Anau

Job Description

Are you a seasoned logistics leader ready to shape strategy, drive efficiency, and deliver exceptional service in a dynamic tourism environment? RealNZ is searching for a Head of Logistics to lead our supply chain operations and ensure our tourism experiences run smoothly every day.

As our Head of Logistics, you'll ensure timely, cost-effective, and reliable supply across operations. Reporting to the GM Tourism, you'll oversee logistics strategy, inventory management, forecasting, and distribution - all while upholding safety and efficiency.

Make a real impact by enhancing operations and guest experiences across our iconic destinations.



What You'll Bring:

  • You have 10+ years of experience in logistics, supply chain, or operations leadership, with proven expertise in managing teams, driving strategy, and optimizing operations.
  • Your skills include forecasting, inventory management, transportation, and warehousing, supported by proficiency in ERP systems and logistics tools.
  • A natural problem solver, you excel under pressure with critical thinking and adaptability in dynamic environments.
  • You're a collaborative leader who builds strong relationships, manages projects with precision, and maintains a results-driven focus with integrity and professionalism.



What's in it for you?

  • Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling jet boating, rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!
  • Free Cardrona x Treble Cone Season Pass
  • Medical insurance coverage



Real people, real places, real experiences. Welcome to the Real Office.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our office environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.



How to apply

Click Apply to be taken to our careers page.

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.

Hard Skills Required

  • Logistics Strategy
  • Supply Chain Management
  • Inventory Forecasting
  • ERP Systems Proficiency
  • Transportation & Warehousing

Soft Skills Required

  • Problem-Solving
  • Critical Thinking
  • Relationship Building
  • Project Management
  • Leadership & Team Management

Benefits and Perks

  • 📈
    Professional Development
  • 🧠
    Mental Health Workshops
  • 💻
    Company Supplied Technology
  • 💚
    Counselling Services
  • ⏰
    Flexible Work
  • 🧕
    Inclusive Workspace
  • ⚖
    Work-Life Balance Support
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • ⚧
    Gender Transition Support
  • 🤱
    Extended Parental Leave
  • 🌿
    Wellness Program
  • 🏘
    Work from Home
  • 🏥
    Subsidised Health Insurance
  • 🍇
    Fruit Box
  • 🛂
    Visa Sponsorship
  • 🚶
    Ease Back to Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.