Call Centre And Customer Service Jobs in New Zealand

Are you Robert Walters?

At Robert Walters, our people are our business. A world-leading specialist professional recruitment consultancy and talent solutions business, we put our people and the relationships they build at the heart of everything we do. As we grow, you will grow.

For over 20 years in Australia, we have been a driving force in the recruitment market, providing high quality candidates for our clients and access to the best jobs. We always put the interests of our clients and candidates first and run on a quarterly bonus model that promotes a working culture where teamwork is incentivised. We strive to find the best fit for both employer and job seeker and don't push people into unsuitable roles.

As a Manager at Robert Walters, from day one you will be given the opportunity to make your own decisions and develop your own business. You manage the P&L for your team, make commercial decisions, and set the strategy for business growth. You will be supported with exceptional sales and management training and will be provided with a long-term career pathway from Manager to Director and above.

In addition, over the last few years we have redefined the way we work. We have sought to find the balance and flexibility between the hours we work and the environments we thrive in. We have implemented flexible starting times and will be dividing our work week between the home and office.

What can Robert Walters offer you?

You will be joining our well established and well networked transformation team, and the projects and clients you will cover range from digital transformations, emerging technology start-ups and large financial mergers & acquisitions, to name a few.

You will be looking after senior roles on a high-billing desk in a future-facing space, and you will be exposed to incredibly interesting and thought-provoking candidates every single day.

This is a very unique opportunity to take over a hot desk while also shaping the careers of your high performing team.

• A very competitive base salary and uncapped quarterly bonuses
• A very collaborative working environment that is fun, celebratory and very supportive
• A very clear progression pathway, industry leading training and access to incredible learning & development opportunities to support your growth
• Access to a database of one million candidates across ANZ and hundreds of warm PSA & long term clients

What benefits do we offer?

At Robert Walters, our people are our business and our employee benefits focus on 3 key pillars that work together to promote your mind & body, financial, and social wellbeing.

• Paid private health insurance, monthly home internet contribution and Perkbox for retail discounts
• An extra $5,000 contribution to your Kiwisaver each year
• Hybrid working including a high spec Surface Pro and paid phone bill
• 24 days annual leave, an extra 5 days after 3 years service, and work from anywhere across the world for 5 days a year
• 18 weeks parental leave for primary carers
• Incentive trips to luxury destinations such as Ibiza, Cancun, and Phuket
• Corporate gym discounts and access to free EAP
• An award winning consultancy with awards such as RSCA Outstanding Agency and APSCo Recruitment Company of the Year
• Office breakfast every morning, Friday night drinks and huge end of quarter celebrations
• A global mobility program with the opportunity to transfer to 31 other countries

What will you be doing?

• Provide guidance to your team on all aspects of agency recruitment, identifying areas for coaching and development, and lead team reviews
• Build amazing relationships and gain a detailed understanding of your clients & candidates (including many coffees and lunches!)
• Bring your passion for knowledge to work and become an expert in your space by running your own desk and doing market research
• Foster our large existing client base and identify new business opportunities
• Source, select and match candidates to suitable roles, introducing them to our clients and guiding them through the hiring process
• Smash revenue targets and team KPIs together - we celebrate our individual and team wins with quarterly incentives like winery tours

About You

• You have fantastic coaching, mentoring and leadership experience
• You have either strong experience as a Recruitment Consultant
• You are entrepreneurial and enjoy developing your own ideas and strategies to be successful
• You are driven and you want to succeed in a fast-paced & team-focused environment
• You are relationship focused and are able to quickly become a trusted advisor through a combination of credibility and personality
• You are not scared of business development and you enjoy speaking to & meeting new people

Interested?

Email for a confidential discussion.