Call Centre And Customer Service, New Zealand

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Robert Walters

Territory Sales Representative

  • Posted 4w ago
  • Hybrid
  • Full Time
Location

Auckland

Job Description

The Client: Our client is transforming into a global multi-category leader, focused on reducing health impacts. They seek a Territory Sales Representative in Auckland, NZ, to drive business strategies and engage with customers. This permanent role offers a competitive benefits package, bonus scheme, and a fully maintained company vehicle while reporting to the Area Manager as part of the National Field team.

What you'll do:

As a Territory Sales Representative, you will be the face of our client's New Zealand operations. Your day will primarily involve being out on the road, visiting customers in your 'patch'. You'll utilise your specialist product and brand knowledge to engage with customers, acting as their point of reference. Your role will involve analysing store-specific data to drive growth, engaging in commercial conversations, building strong business partnerships with retailers, and ensuring the successful execution of strategies within your territory. You'll also be tasked with meeting and exceeding performance targets while continually developing your skills to adapt to the changing industry.


What you bring:

The ideal candidate for the Territory Sales Representative role brings a minimum business degree or prior experience in sales/marketing. You possess a customer-focused approach coupled with a solutions-driven mentality. Your strong selling, negotiation and objective handling skills set you apart from others. You have a proven track record in building close working relationships with diverse partners. Excellent planning and prioritisation skills are essential for this role. A valid New Zealand driver’s licence and safe driving record are required.


What sets this company apart:

Our client is one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. They champion collaboration, inclusion, and partnership as the bedrock of their values. They foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background. They recognise that their strength lies in embracing talent from all walks of life.


What's next:

Ready to be part of the change? Your next chapter starts here! Apply today by clicking on the link.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Callum Henry on 09-374 7300.

Hard Skills Required

  • Industrial Sales
  • Client Portfolio Management
  • Business Development
  • Technical Sales Knowledge
  • Sales Growth Strategy

Soft Skills Required

  • Relationship Building
  • Self-Motivation
  • Adaptability
  • Communication
  • Pressure Management

Job Schedule

  • Monday to Friday

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.