Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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RealNZ

Manapouri Cafe Crew

  • Posted 1w ago
  • On Site
  • Full Time, Fixed Term Contract
Location

Manapouri

Job Description

Are you a morning person with a passion for serving exceptional coffee and food? Do you thrive in a vibrant and genuine atmosphere? Look no further! We are seeking enthusiastic individuals to join our Café Crew at our Manapouri Café.

At RealNZ, we believe in keeping it real and providing authentic guest experiences. As the friendly faces at the start of our guests' day, our café crew plays a critical role in delivering a memorable and enjoyable dining experience.

If you're a down-to-earth character who loves to interact with people and create delightful moments, this is the place for you! Join our fun and dynamic team where your customer service skills will shine, and you'll be surrounded by like-minded individuals.



What we're looking for:

  • Previous food and beverage experience (Barista skills are a plus, but don't worry, we can train you!)
  • A fantastic communicator who thrives in a team environment



What's in it for you?

  • Work in a newly renovated café with a vibrant and lively ambiance
  • Learn or expand your barista skills with our expert training
  • Be part of a close-knit team that values teamwork and camaraderie
  • Enjoy a fun and energetic work environment
  • Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling jet boating, rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!



Real people, real places, real experiences. Welcome to RealNZ.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our work environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.



How to apply

Click "Apply now" to be taken to our careers page!

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.

Hard Skills Required

  • Barista Skills
  • Food Handling
  • Cash Handling
  • Order Processing
  • POS Operation

Soft Skills Required

  • Communication
  • Teamwork
  • Friendly Demeanor
  • Adaptability
  • Customer Focus

Benefits and Perks

  • ⚧
    Gender Transition Support
  • ⏰
    Flexible Work
  • 🏥
    Subsidised Health Insurance
  • 🏘
    Work from Home
  • ⚖
    Work-Life Balance Support
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 🚶
    Ease Back to Work
  • 🍇
    Fruit Box
  • 🧕
    Inclusive Workspace
  • 🤱
    Extended Parental Leave
  • 📣
    Referral Bonuses
  • 🛂
    Visa Sponsorship
  • 🌿
    Wellness Program
  • 🎉
    Employee Discounts and Rewards
  • 📈
    Professional Development
  • 💻
    Company Supplied Technology

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.