Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Lumino the Dentist

Dental Assistant

  • Posted 1w ago
  • On Site
  • Part Time
Location

Kerikeri

Job Description

Company Description
Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.

Job Description
Lumino Kerikeri is looking for a new Dental Assistant who is enthusiastic and passionate about patient care to join the team!

At Lumino Kerikeri we place the utmost priority on the patient experience! Providing the community with an array of dental care and experiences. Our vision is that dental treatment should be as pleasant an experience as possible. Our goal is to provide the best possible dental care to our patients by utilising comfortable, state-of-the-art treatment methods.

As one of our Dental Assistants, you will work alongside our highly trained clinicians and other dental professionals to provide excellent patient care and support. You will be tasked with supporting our clinicians during various dental procedures and ensuring best practice standards are upheld, and the best patient care is provided to every patient. You will also take control of tasks such as sterilisation and infection control, ensuring all instruments and equipment are processed and sterilised following best practice guidelines.

This is a fast-paced role where no two days are the same. You will be someone who enjoys working closely within a team and providing upstanding customer care.

For more information about this practice, please follow this link: https://lumino.co.nz/dentists/lumino-broadway-dental/

  • Assist Clinicians during dental procedures, such as taking X-rays, sterilising instruments, and preparing materials.
  • Greet patients, review their medical history and answer any questions they may have
  • Provide patient care and education, such as teaching them proper oral hygiene techniques.
  • Maintain accurate patient records and filing systems
  • Prepare treatment rooms and instruments for use
  • Stock and order dental supplies


The hours for this role are:

  • Monday: 8.00am - 5.15pm
  • Tuesday: 8.00am - 5.15pm
  • Wednesday: 8.00am - 5.15pm


Qualifications

  • Previous experience as a Dental Assistant preferred but training would be given to the right candidate
  • Knowledge of dental procedures and techniques
  • Excellent communication, organisational and customer service skills
  • Proficiency in computer software applications
  • Ability to work in a fast-paced environment


Additional Information
If this sounds like a role for you, apply today!

Hard Skills Required

  • Dental Procedures
  • Sterilisation Techniques
  • X-ray Assistance
  • Patient Record Management
  • Supply Management

Soft Skills Required

  • Communication
  • Teamwork
  • Customer Service
  • Organization
  • Adaptability

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.