Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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ActiveVision

Junior Audio Visual Technician

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Auckland

Job Description

About the Business

ActiveVision NZ Ltd is a leading audio-visual specialist celebrating 27 years of success in New Zealand. We're a 100% Kiwi-owned company providing cutting-edge design, build, and installation support for educational and commercial clients, boasting exclusive distribution partnerships with industry giants like Promethean, Sony Pro AV, and Viewsonic. We're passionate about innovation and fostering a thriving workplace where talented individuals can grow and contribute to our ongoing success. Join our dynamic team and help shape the future of technology in New Zealand! 🚀

About the Role

We're searching for an enthusiastic and eager-to-learn Entry Level Junior Audio Visual Technician to join our Auckland team! This role provides a fantastic opportunity to kickstart your career in the exciting world of AV technology. You'll be working alongside experienced professionals, gaining hands-on experience in the installation, support, and maintenance of state-of-the-art audio-visual equipment. This is your chance to learn from the best and contribute to delivering exceptional AV solutions to our diverse clientele.

The Role Will Involve

  • Assisting senior technicians with the installation and setup of audio-visual equipment in various settings (schools, offices, etc.) 🛠️
  • Learning about and troubleshooting common AV equipment issues 💡
  • Cable management and organization 🔌
  • Maintaining inventory and equipment records 🗂️
  • Providing excellent customer service and support 🤝
  • Participating in on-the-job training and professional development opportunities 🎓
  • Assisting with project preparation and site surveys 🗺️
  • Adhering to all health and safety regulations 🦺

Benefits and Perks

  • Be part of a supportive and collaborative team environment 🤝
  • Gain valuable hands-on experience with leading AV technology brands 💻
  • Opportunities for career growth and development within a rapidly expanding company 📈
  • Competitive salary and benefits package 💰
  • Contribute to innovative projects that make a real difference in the community ✨

Skills, Qualifications, and Experience

  • A strong interest in audio-visual technology and a willingness to learn 👍
  • Excellent problem-solving skills and attention to detail 🔎
  • Ability to work both independently and as part of a team teamwork 💪
  • Basic computer skills and familiarity with Microsoft Office Suite 🖱️
  • A valid driver's license is preferred 🚗
  • Previous experience in a technical role is a plus, but not essential 😊

Further Information

To apply for this role, please swipe right. We look forward to hearing from you!

Benefits and Perks

  • 🎉
    Employee Discounts and Rewards
  • 🍔
    Free Food
  • 📱
    Discounted Phone or Internet Plans
  • 📈
    Professional Development
  • 🚘
    Travel Reimbursement
  • 💻
    Company Supplied Technology
  • 🅿
    Free Parking
  • ☕
    Work Café
  • 🍺
    Free Drinks
  • 🏎
    Competitive Salary
  • ⛽
    Vehicle/Fuel Card

Additional Compensations

  • Overtime Pay

Job Schedule

  • 8 Hour Shift
  • Monday to Friday
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.