Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Kindercare Learning Centres

Early Childhood Reliever Teacher

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Palmerston North

Job Description

Relievers are a valued part of our team and we have positions in our Palmerston North Centre. Whether you’re looking for work/life balance, or want to spend your day making a difference in a child’s life, you’ll play a unique role in supporting our Kaiako to provide loving care and education for babies, toddlers and preschoolers.

What we offer you:

  • Respectful, friendly environment
  • Inclusive, collaborative team
  • Variety to work across a range of ages
  • Access to online resources and professional development hub
  • EAP support (by arrangement)
  • Discounted childcare fees (if applicable)


Our ideal applicant:

  • Reliable and available, often at short notice
  • Able to work between 2 to 8 hours a day, and during school holidays
  • Committed to building strong relationships with children and whānau
  • Enthusiastic about creating fun-filled days for tamariki
  • Warm, caring nature
  • Confident communicator in English
  • NZ residency or NZ work visa is a pre-requisite
  • All potential employees are police vet checked


Whether you’re early childhood /primary qualified, or an ECE Teacher-in-training, or simply have a heart for children, we’d love to meet you and discuss this on-call relieving position.

Our centre operating hours are 7.30am – 5.30pm Monday to Friday

Hard Skills Required

  • Childcare Knowledge
  • Classroom Support
  • Activity Coordination
  • Health and Safety Awareness
  • Compliance with Regulations

Soft Skills Required

  • Flexibility
  • Reliability
  • Communication Skills
  • Empathy
  • Team Collaboration

Benefits and Perks

  • 📈
    Professional Development
  • 🌿
    Wellness Program
  • 👶
    Childcare Support

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.