Call Centre And Customer Service, Christchurch

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Ryman Healthcare Limited

Lead Maintenance

  • Posted yesterday
  • On Site
  • Full Time
Location

Christchurch

Job Description

Are you a driven and experienced Lead Maintenance looking for a rewarding opportunity? Ngaio Marsh Retirement Village in Christchurch has an opportunity for you!  

  • Varied, fast-paced and rewarding role
  • Fun, friendly and supportive team environment
  • Ongoing training and development opportunities 


About the Role 
We have an exciting opportunity to join our supportive team in a Lead Maintenance role. This is a Full-time position working Monday to Friday 0800 - 1630

In this role you will:

  • Lead a multi-disciplinary team to provide the village with efficient and effective maintenance services, ensuring that facilities and grounds are fit for purpose and provide a safe environment for all
  • Complete the planned preventative maintenance and refurbishment programme by working with the Ryman Property team and Facilities Manager
  • Be a health & safety champion by ensuring that all health and safety policies and procedures are adhered to by staff and contractors, always providing a safe environment for residents, staff and visitors
  • Form strong relationships and work closely with and support your team and colleagues


About Ryman
At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman has grown to become the largest retirement village operator in New Zealand. We own and operate 48 villages in New Zealand and Australia. We have 14 new villages under construction and 9 additional sites in our landbank. We employ more than 7,600 team members, and we are the first healthcare company to receive the Wellbeing Tick. Being the developer, designer, builder, and operator means we will continue to challenge the status quo and adapt to better serve our residents and team members.

Our trailblazing spirit can be felt in every Ryman experience, so if you like the sound of this, then read on.

About You
To thrive in our supportive and caring environment you will have:

  • Previous experience in a lead Maintenance role (trade qualifications are an advantage but not essential)
  • Ability to lead a motivated and productive team and a varied contractor and supplier base
  • Sound problem-solving abilities with excellent attention to detail
  • Strong communication skills with experience in producing periodic maintenance and H&S reports
  • A reliable, friendly and professional manner


Benefits of working at a Ryman Village

  • Fun, friendly and supportive team environment
  • Work in a beautiful, resort style village
  • Opportunities for professional development and career progression
  • Ryman Team Benefits Card with discounts from a range of suppliers and retailers


At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions. 

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you! 

Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.

Hard Skills Required

  • Leadership

Soft Skills Required

  • Teamwork
  • Problem-Solving
  • Communication
  • Patience

Job Schedule

  • Shift Work

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.