Call Centre And Customer Service, Christchurch

Call Centre And Customer Service Jobs in Christchurch

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Bayleys Real Estate Limited

Sales/Branch Manager

  • Posted 3w ago
  • On Site
  • Part Time
Location

Christchurch

Job Description

Bayleys Canterbury is part of New Zealand’s largest full service real estate agency. Their four expert teams – Residential, Residential Property Management, Country and Commercial – have specialist expertise in marketing and managing property in Christchurch and Canterbury.

They are seeking a dynamic and experienced people leader to manage their collaborative Residential team in the Christchurch Central office. This well-established team thrives on strong referral opportunities, working alongside the region’s leading commercial, country and property management teams.

The exciting role will experience extensive support and assistance, backed by a strong, high performing Directors as well as Bayleys Head Office (based in Auckland). They will also work alongside other experienced Sales Managers in the Group.

The opportunity:

Reporting to the Director of Agency, the Sales/Branch Manager will be responsible for providing leadership, coaching, and compliance guidance to a high-performing and dynamic sales team.

Duties include:

  • Providing effective in-field support, leadership, coaching and direction to existing licensees.
  • Collaborating to assist our licensees to achieve their business plan and individual goals.
  • Focusing on compliance, industry regulation and the mandatory annual training required by all licensees.
  • Actively recruiting, on-boarding and coaching of new licensees into the business.
  • Achieving sales focused KPI’s including income budgets, campaigns, and companywide initiatives.
  • Identifying and capitalising divisional tactical marketing, sponsorship, and promotional opportunities.
  • Building effective client partnerships and existing developer relationships.
  • Working in collaboration with the wider sales management team.
  • Auction campaign experience, knowledge, and leadership.


There is a competitive remuneration package on offer – that comprises a competitive base salary, milage, phone, laptop and other paid expenses.

The ideal candidate:

To be successful in this role you will have your Real Estate Salesperson licence with proven outstanding leadership and management skills. Ideally, you will have (or be interested in obtaining) your Branch Manager’s licence. Great at building key relationships with clients and the community you will thrive in an environment that exceeds sales targets and budgets. Prior experience with contracts, AML, and legal compliance in a Real Estate environment is key.
Financially astute you will possess strong marketing skills and an understanding of database marketing and maintenance. Additionally, you will be a forward-thinking team member that shows initiative and communicates well.

If you are a seeking a new and dynamic role where you can work with autonomy under a flexible management style, we would love to hear from you.

To apply:

If this exciting opportunity sounds like you, please apply through the Seek link provided.

Applicants must be eligible to work in New Zealand.

If you require any further information about this role (such as a Position Description) please contact Kirsty Trolove (in confidence) at Kirsty@onlyhuman.co.nz

Applications close by 18 April 2025.

Desired Soft Skills

  • Organizational Skills
  • Attention to Detail
  • Effective Communication
  • Time Management
  • Team Collaboration
  • CRM System Proficiency
  • Microsoft Office Suite Expertise
  • Marketing Administration
  • Real Estate Knowledge
  • Data Entry and Management

Job Schedule

  • Shift Work

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

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Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.