Marketing And Communications, New Zealand

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Robert Walters

Technical Support

  • Posted 2d ago
  • On Site
  • Full Time
Location

Wellington

Job Description

This Technical support role is responsible for advanced support requests meeting SLA’s and delivering technical support outcomes.

THIS ROLE IS OPEN TO CANDIDATES WHO ARE

  • Recent graduates with skills in the automotive electrician space OR
  • Have technology support expereince with vehicle electronics interest/experience OR
  • Electrical enigeering graduates with an interest in the technology space


PERFORMANCE OBJECTIVES

  • Complete Tier 2 service requests within contractual timeframes to ensure 0 breaches
  • Complete assigned projects to support business improvement within agreed timeframes and budgets
  • Provide internal and external stakeholder with required information on product performance
  • Ensure up to date Product Knowledge


RESPONSIBILITIES

  • Support clients with Tier 2 support to ensure continuous service
  • Identify recurring SR’s, raise awareness, conduct investigations, and generate solutions to drive continuous improvement
  • Complete assigned projects including identifying and analysing problems, generating project plans and solutions, and then implementing as directed
  • Manage the SIMS requirements in line with client requirements
  • Other duties as required


EXPERIENCE/SKILLS

  • Project management
  • Excellent prioritisation skills
  • Computer programming/ Automotive electronics experience
  • Excellent attention to detail


Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Henry Deans on +64 4 471 9700.

Hard Skills Required

  • Technical Support Expertise
  • Electrical Engineering Knowledge
  • Project Management
  • Computer Programming
  • Knowledge of Product and Systems

Soft Skills Required

  • Problem-Solving
  • Communication
  • Time Management
  • Attention to Detail
  • Collaboration

Job Schedule

  • Shift Work

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Dive into the World of Marketing and Communications

Marketing and communications are all about creativity, strategy, and connecting with audiences through online and traditional channels. Professionals in this field craft compelling content and design impactful campaigns to make brands shine and achieve business goals.

Key Skills for Marketing and Communications Jobs

Sought after skills differ depending on the job title, however, the most common hard skills include messaging design, psychology, content creation, research and analysis, and advertising platforms. The most valuable soft skills are communication, creativity and collaboration.

What's Workplace Culture Like?

Creativity is king in marketing and communications. Brainstorming sessions are the norm, and innovative ideas are celebrated. Teams collaborate to develop strategies that captivate audiences and drive results. Continuous learning is vital to stay updated with industry trends.

Offices in this field buzz with energy and feature creative spaces. Flexible working hours accommodate the creative process and client needs, making it a dynamic and enjoyable environment.

Competitive Pay in Marketing and Communications

Marketing and communications roles offer competitive salaries. Entry-level positions start moderately, but experience and specialisation can significantly increase earning potential. Performance-based bonuses and incentives reward successful campaigns.

Balancing Work and Life

Work-life balance is prioritised in this industry. While deadlines and events can add pressure, many organisations offer flexible work arrangements and remote work options. This helps maintain a healthy balance between professional and personal life.

Is Marketing and Communications a Good Fit for You?

If you're seeking a career that leverages creativity, collaboration, and continuous learning, marketing and communications might be perfect for you. From designing eye-catching ads to crafting resonant messages, each day brings new challenges and rewards.