F And B Supervisor, New Zealand

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The Good Home Onehunga

Duty Manager

  • Posted 1mo ago
  • On Site
  • Full Time, Part Time
Location

Auckland

Salary

$27  -  $31 /hr

Job Description

About the Business

The Good Home Onehunga is a vibrant and friendly gastropub nestled in the heart of Onehunga. We're all about creating a welcoming atmosphere where locals feel right at home! Our amazing team and regular customers make every day a fantastic experience. No two days are the same, and we're looking for someone enthusiastic to join our crew! 🎉

About the Role

As our Duty Manager, you'll be a key player in ensuring the smooth and efficient running of The Good Home Onehunga during your shifts. You'll be responsible for overseeing all aspects of the pub's operation, from staff management and customer service to, and maintaining high standards of hygiene and service. This is a fantastic opportunity to develop your management skills in a fun and fast-paced environment.

The Role Will Involve

  • Supervising and motivating a team of bar and floor staff and ensuring excellent customer service. 🧑‍💼
  • Managing the day-to-day operations of the pub, including opening and closing procedures. 🔑
  • Maintaining high standards of hygiene and cleanliness throughout the pub. 🧼
  • Handling cash and ensuring accurate till reconciliation. 💰
  • Resolving customer complaints and ensuring a positive guest experience. 🤗
  • Assisting with training and development of junior staff members. 👨‍🏫
  • Ensuring compliance with all relevant health and safety regulations. ⚠️
  • Contributing to a positive and fun work environment. 🥳

Benefits and Perks

  • Enjoy 50% off our entire food and beverage range
  • A free drink after shift
  • Free coffees and sodas on shift!
  • An above average salary based on your previous experience

Working at The Good Home Onehunga offers the benefit of being part of a close-knit, fun team in a popular local establishment. You'll gain valuable experience in a dynamic hospitality environment and have the opportunity to make a real impact on the success of the pub. Plus, who doesn't love working in a gastropub? 🍻

Skills, Qualifications, and Experience

  • Proven experience as a supervisor or manager in a hospitality setting.
  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Experience with cash handling and till reconciliation.
  • A commitment to providing excellent customer service.
  • An LCQ certificate is essential
  • A current duty managers certificate is preferred, however this can be supplied for the right candidate

Further Information

To apply for this role, please swipe right. We look forward to hearing from you!

Desired Hard Skills

  • Point of Sale (POS)
  • Cash Handling
  • Leadership

Desired Soft Skills

  • Customer Service
  • Communication
  • Decision Making
  • Interpersonal Skills
  • Teamwork
  • LCQ Certificate
  • Duty Manager Experience

Benefits and Perks

  • ❤
    Care and Appreciation
  • 🎉
    Employee Discounts and Rewards
  • 🅿
    Free Parking
  • ⛑
    Uniform Provided
  • 🍺
    Free Drinks
  • ⏰
    Flexible Work

Additional Compensations

  • Tips

Job Schedule

  • Day Shift
  • Afternoon Shift
  • Evening Shift
  • Rotating Roster
  • Public Holidays
  • Includes Weekends
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