Dispatch Centre Team Lead, New Zealand

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ASB Bank Limited

Commercial Associate

  • Posted 5d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

  • Looking for your break into ASB Commercial Banking?
  • An excellent opportunity to accelerate you career and gain commercial banking expertise
  • Build your network and partner with some of New Zealand's most exciting SMEs to accelerate their progress



Here at ASB, the customer is at the heart of everything we do. We are customer obsessed, an unbeatable team delivering unbeatable service, committed to providing New Zealand's best business offering.



From software to space technology, heart surgery to professional advice; ASB Commercial Banking is a team passionate about being simple everyday and brilliant when it matters for our customers, by understanding their needs and matching them with appropriate products and services to help them accelerate their progress ensuring sustainable long-term client relationships.



We have an opportunity available for an energetic and driven Commercial Associate to join a successful Commercial Banking team, based at Sylvia Park in Auckland.



Te tūranga | The role:

As a Commercial Associate, you will have the opportunity to:

  • Maintain proactive customer contact through personalised and meaningful conversations, to drive best in class customer service and satisfy your customers' needs;
  • Support your clients' transactional banking requirements and provide operational support to the Relationship Team;
  • Partner with specialists across the bank, including Global Markets, Trade, Onboarding, Asset Finance etc, to provide tailored solutions to a diverse range of clients;
  • Build your Commercial Banking expertise, assisting the Relationship Team by inputting financial statements for credit submissions and reviews;
  • Develop your relationship management skills, with support of the team, by understanding and resolving customer queries and complaints with appropriate solutions in a timely manner.



You will be supported by an experienced wider team and offered space to grow and learn.



Ngā mea kia whai angitū ahau? | What do I need to be successful?

To achieve growth and succeed in this role, you will need to:

  • Bring a natural curiosity and strong drive to deliver customer solutions every day;
  • Put the customer at the centre of everything you do, with a focus on building long term value in your relationships;
  • Have a keen interest in the fundamentals of commercial banking and drive to grow your career;
  • Keen attention to detail and excellent time management skills; and
  • Excellent written and oral communication.


Me pēhea te tono | How to apply:

If this role sounds like it might be the one for you then please click "apply"! For more information please see Position Description below, all applications must be received via our careers site online.

Please note that we will review applications before the closing date and encourage you to apply as soon as possible. Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

Desired Soft Skills

  • Customer Service
  • Administrative Support
  • MS Office
  • Organisational Skills
  • Attention to Detail
  • Phone Manner

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ⚖
    Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • ☕
    Work Café
  • Bereavement Leave
  • Wellbeing Support
  • Sick Leave

Job Schedule

  • Shift Work

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