Customer Service Representative Jobs in New Zealand

• Whangamata
• Permanent part time - 18 hours a fortnight - Monday to Friday
• Shift lengths will vary but you must have availability for rostered shifts between 8am and 6pm
• $23.84-$29.10 per hour depending on relevant qualifications

Mō te tūnga | About the role

We are looking for a Support Worker to join our Supported Living team. You will be supporting people with intellectual disabilities living in their own homes to achieve their goals and aspirations. This is meaningful work where you can be creative and make every day interesting in ways that are important to others. This can include helping them to:

• Manage and learn daily living skills, such as cooking, cleaning and budgeting
• Keep in touch with family and friends as well as make new connections
• Join community activities (e.g. sports and art)
• Look for a job and navigate employment
• Manage social issues and access relevant community services
• Make good decisions and live a healthy lifestyle

To find out more about being a Support Worker with IDEA Services, please visit our 'Join our Support Crew' page.



Ngā pūmanawatanga ōu | What you will bring

Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and an open-minded attitude. You should also have:

• The skills to build good relationships with the people we support and help them make good decisions for themselves
• The ability to work independently and problem solve in complex situations
• Excellent communications skills and the ability to share information in a way that can be easily understood
• Comfortable and proficient in using technology
• You will need to be physically fit to support in a variety of activities
• Have a Full NZ drivers' licence

Nōu te rourou | What's in it for you?

• Opportunities to build your long-term career in the disability sector
• $23.84-$29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications
• IDEA Services will support you and pay costs towards completion of the Level 2 and Level 3 Certificate in Health and Wellbeing qualifications
• Generous long-service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme
• FREE Employee Assistance programme service anytime you need health and wellbeing support

Mō mātou | About us (IDEA Services)

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltd is an accredited Immigration AEWV employer.



Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email recruitment@ihc.org.nz.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants can direct enquiries about position to:
Amy Fitzgerald
(07) 838 7697