Customer Service Representative Jobs in New Zealand

Our client is a prominent name in the health sector, delivering an excellent track record with nationwide reach and forming part of a wider Australian listed entity. We are seeking an experienced Distribution Centre Supervisor to oversee operations at their Mangere-based facility. This is an excellent opportunity for a hands-on leader with a background in warehouse and distribution management to join a well-established and growing organisation.

About the Role
This role is responsible for managing the day-to-day operations of a busy distribution centre for a key client, ensuring efficiency, accuracy, and compliance with industry standards. You’ll lead a team of 10+, drive process improvements, and ensure seamless stock management and order fulfilment while maintaining a strong focus on workplace health and safety.

Key Responsibilities:

• Oversee warehouse operations, including receiving, storage, distribution, and returns.
• Ensure stock accuracy through cycle counts, audits, and reconciliation processes.
• Monitor and report on KPIs to drive operational efficiency.
• Lead and develop a high-performing team, fostering a culture of accountability and continuous improvement.
• Maintain strong stakeholder relationships, working closely with internal teams, suppliers, and customers.
• Oversee warehouse/site/facility from a day-to-day operational perspective and be a key project member in site relocation while supporting the SAP/WMS integration.

What My Client is Looking For:

• Experience in a warehouse or distribution centre leadership role, ideally within healthcare, medical, or pharmaceutical distribution.
• Strong understanding of inventory control, logistics, and warehouse management systems (SAP/WMS preferred).
• Proven ability to manage teams, drive performance, and implement process improvements.
• A proactive, hands-on approach with a commitment to workplace health and safety.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Strong communication and stakeholder management skills.

We are only considering applicants who have the legal right to live and work in New Zealand indefinitely.

To apply, please use the APPLY link or email Michelle Elsley directly at michelle@convergencepartners.co.nz.