Customer Service Representative Or Showroom Jobs in New Zealand

The Role:
Are you a dynamic leader with a passion for hospitality and exceptional service? Do you have the experience and drive to oversee restaurant and event operations at a premier venue? If so, we have an exciting opportunity for you to join our client as a Restaurant Manager.

Your responsibilities as a Restaurant Manager include but are not limited to:

Daily Operations:

• Lead a team of Duty Managers and Part-Time employees to ensure smooth daily café and event service.
• Maintain high standards of presentation and service for both daily operations and special events.
• Oversee stock purchasing, storage, and rotation, ensuring cost targets are met
• Ensure compliance with responsible service of alcohol policies and address any issues immediately.
• Maintain FOH equipment and facilities in good working condition.

Event Service Responsibilities:

• Serve as the face of the venue during events, ensuring seamless execution from setup to completion.
• Meet with clients on event days to confirm details, timings, and billing processes.
• Work closely with the Events Manager and Head Chef to coordinate planning and delivery.

Leadership & Human Resources:

• Manage, train, and support all FOH staff, fostering a positive and professional work environment.
• Lead by example, providing direction and ensuring high service standards are upheld.
• Support a culture of teamwork, information sharing, and continuous improvement.

Health & Safety:

• Maintain a safe workplace in accordance with company guidelines.
• Ensure staff receive appropriate training on all relevant equipment.
• Monitor the workplace for potential hazards and report any concerns.

Days and Hours
35-40 hours per week including regular weekend work

Requirements:

• 5+ years of hospitality management experience in FOH operations.
• Strong leadership, organisational, and problem-solving skills.
• Exceptional customer service skills with a proactive, solution-oriented mindset.
• Strong adaptability and ability to manage changing responsibilities and environments.
• Professional presentation and the ability to maintain a high standard under pressure.

Benefits:

• Competitive salary based on experience.
• Opportunity to lead a high-performing team in a prestigious venue.
• Work in a stunning location in Palmerston North.
• Professional development opportunities.

The Company:
Our client is home to one of New Zealand's most historic and prestigious golf courses, hosting major tournaments and offering a premier venue for dining and events. They take pride in delivering high-quality service and exceptional experiences to members and guests.

How to apply:
Click APPLY NOW and follow the steps or call Christie at OneStaff Palmerston North on 06 353 8002 (direct) or 0800 178 233 (freephone). We will be reaching out to those shortlisted for this opportunity.

We will only accept applicants currently residing in New Zealand with the appropriate work or residency visa.