Customer Service Administrator, New Zealand

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Glassons

Assistant Manager

  • Posted 5d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Are you a dynamic leader with a passion for fashion and retail management? Glassons is seeking a talented and experienced Assistant Manager to join our team and lead our store to success!

Position: Assistant Manager

Location: Glassons - Manukau

Job Type: Full-time (Sunday - Thursday)

About Glassons:

Glassons is a leading fashion retailer offering the latest trends in women's clothing and accessories. With a vibrant and dynamic atmosphere, we pride ourselves on providing customers with exceptional service and on-trend fashion choices.

Role Overview:

As the Assistant Manager, you will be responsible for leading and inspiring a team of retail professionals to deliver outstanding customer experiences and achieve sales targets. You will drive operational excellence, ensure customer service standards are maintained, and foster a positive work environment.

Key Responsibilities:

  • Lead, motivate, and develop a team of sales associates to deliver exceptional customer service.
  • Drive sales and meet targets through effective rostering, coaching, and performance management.
  • Implement and maintain visual merchandising standards to showcase our products effectively.
  • Manage store operations including stock control, inventory management, and administrative tasks.
  • Uphold Glassons brand values and standards at all times.



Requirements:

  • Proven experience in retail management, preferably within the fashion industry.
  • Strong leadership and communication skills with the ability to inspire and motivate a team.
  • Excellent customer service skills and a passion for delivering exceptional shopping experiences.
  • Ability to drive sales and meet targets in a fast-paced retail environment.
  • A proactive and results-driven approach with a keen eye for detail.
  • Flexibility to work a Sunday-Thursday roster, including weekends and evenings.



Benefits:

  • Competitive salary package and performance-based incentives.
  • Staff discount on Glassons and Hallensteins products.
  • Ongoing training and development opportunities.
  • Career progression within a leading fashion retailer.
  • We offer confidential EAP services to support your well-being, providing resources for personal and work-related challenges.



Join the Glassons team and become part of a dynamic and exciting work environment where your passion for fashion and leadership skills will be valued and rewarded!

To apply, please submit your resume and cover letter outlining your relevant experience and why you would be the perfect fit for the role of Assistant Manager at Glassons. We look forward to hearing from you!

Hard Skills Required

  • Leadership
  • Retail Management
  • Sales Target Achievement
  • Inventory Management
  • Visual Merchandising
  • Administrative Skills

Soft Skills Required

  • Communication
  • Customer Service
  • Team Motivation
  • Problem-Solving

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards

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