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ASB Bank Limited

Advice Centre Assistant Manager

  • Posted 4d ago
  • On Site
  • Full Time
Location

Dunedin

Job Description

ASB Advice Centres (Branch Banking)

Here at ASB the customer is at the heart of everything we do. Personal Banking is currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.

The Advice Centre Assistant Manager role at our Whangarei & Dargaville Advice Centres has become available as we seek a successor who can continue the excellent leadership and momentum already in place, while also bringing your unique skills and vision to the team.

Te tūranga | The role:

Reporting to the Advice Centre Manager, you will play a key role in supporting in enhancing the capability, performance and overall operation of the branch. Your primary responsibility will be to provide proactive leadership to inspire, guide, and develop a high-performing frontline team. You will set a winning culture that fosters unbeatable customer service and ensures exceptional outcomes. Working collaboratively, you will also help co-ordinate the delivery of ASB's products and services, driving operational excellence and team success.

This is a permanent role, working 40 hours per week from Monday - Friday.

Ō pūkenga | About you:

This role is ideal for someone who thrives in a fast-paced, results driven environment and is eager to leave their mark on a thriving team.

You will need to be passionate and have the ability to drive and motivate others to provide unbeatable experiences and outcomes for our customers. In this fast-paced environment, you will have the ability to lead, coach and develop your frontline team.

Your leadership qualities and the ability to operate in a highly regulated environment will enable you to give clear direction, guidance, and support as required. We are looking for applicants who can build credibility with their team, are pro-active, and are confident in their ability to foster successful team environments.

For additional information please see the attached Position Description.

What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations.

Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders. ASB offer a fun and supportive team with awesome benefits.

You will also have access to:

  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Health, Life and Income Protection Insurance
  • Your Choice Benefit
  • Strong professional development opportunities
  • Joining a dynamic and diverse team


Me pēhea te tono | How to apply?

If you're ready to take the reins and lead with confidence, please register your interest in this position and apply online. We would love to hear from you!

Hard Skills Required

  • Compliance Frameworks Knowledge
  • Regulatory Expertise (AML/CFT, CCCFA, FMCA)
  • Policy Implementation Skills
  • Commercial Acumen
  • Governance Processes Understanding

Soft Skills Required

  • Stakeholder Management
  • Communication Excellence
  • Analytical Thinking
  • Adaptability to Change
  • Risk-Based Judgement

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ⚖
    Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • ☕
    Work Café
  • Sick Leave
  • Wellbeing Support
  • Bereavement Leave

Job Schedule

  • Shift Work
  • Monday to Friday

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