Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Red Badge Group

Customer Service & Security

  • Posted 2w ago
  • On Site
  • Fixed Term Contract
Location

Auckland

Job Description

Join Red Badge Group – This role is a Gateway to a Career in Security!

Are you looking to kickstart a career in security? Red Badge Group, a New Zealand-owned and operated company, is excited to be on the hunt for motivated individuals keen to get started in Security, working on a fixed term contract basis through to the end of March 2025.

Why Join Us?

  • Flexible Shifts: We offer shift work with flexible hours to suit your lifestyle.
  • Guaranteed Hours: Secure at least 20 hours per week, with plenty of opportunities for extra shifts in other areas of the business.
  • Permanent Opportunities: Successful applicants have a real chance to become permanent team members at the conclusion of the fixed term contract.
  • Stable Roster: Enjoy the stability of knowing your roster in advance.
  • Fun and Eventful Culture: Be part of a dynamic and enjoyable work environment.
  • Weekly pay


What We’re Looking For:

  • Positive Attitude: Bring a can-do spirit and enthusiasm to the role, along with being able to work under pressure.
  • Reliability: Consistent attendance and punctuality are key.
  • Customer Service Focused: Provide excellent service to all customers, and the ability to engage & build relationships with a diverse range of people.
  • Initiative and Attention to Detail: Proactively address issues and maintain a high standard of work.
  • Communication – excellent written and verbal communication to be able to interact and communicate with the client and customers, as well as take directives from supervisors.
  • Flexibility – must be able to work variable hours including early morning starts and late finishes, and including at least 1 weekend day.


If you haven’t got a Certificate of Approval (COA), we can assist with the process to get one – as long as you’re over 18, with a clean criminal record.

If you’re ready to embark on a rewarding career in security with Red Badge Group, apply now! Join us in providing a safe and enjoyable experience for all.

Applicants for this position should have NZ residency or a valid NZ work visa and be eligible to work in NZ.

Hard Skills Required

  • Security Knowledge
  • Attention to Detail
  • Problem-Solving
  • Physical Fitness
  • Basic Technology Use

Soft Skills Required

  • Customer Service Focus
  • Reliability
  • Communication
  • Flexibility
  • Positive Attitude

Benefits and Perks

  • 💚
    Counselling Services

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.