Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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CanRecruit

Administrators - Expression of Interest

  • Posted 6d ago
  • On Site
  • Full Time, Contract
Location

Christchurch

Job Description

  • Full time roles
  • Temp to perm opportunities
  • Long term ongoing work


Are you an experienced administrator seeking your next opportunity? Look no further! Our clients, spanning across diverse industrial sectors, are seeking talented administrators like you to drive efficiency in their operations.

ABOUT US:

We are a leading recruitment agency specializing in sourcing top-tier administrative talent for various industrial businesses. We are partnered with a variety of industries, ranging from manufacturing to logistics.

ABOUT THE ROLE:

As an administrator in our network, you'll play a pivotal role in ensuring the smooth functioning of administrative tasks within our clients' organizations. Whether it's managing front desk operations, delivering exceptional customer service, coordinating schedules, or providing invaluable support to key stakeholders, your expertise will be instrumental in their business.

We work on a variety of different administration roles so just let us know your role preference in a short cover letter and we will be in touch.

KEY RESPONSIBILITIES:

  • Efficiently manage reception duties, including greeting visitors, answering phone calls, and directing inquiries.
  • Deliver exceptional customer service by addressing client needs promptly and courteously.
  • Coordinate schedules, appointments, and meetings.
  • Assist in maintaining organized and up-to-date administrative records and documentation.
  • Collaborate with internal teams to facilitate seamless communication and workflow processes.


WHAT WE ARE LOOKING FOR:

  • Proven experience in administrative roles, preferably within industrial sectors.
  • Proficiency in office software applications, including Microsoft Office suite.
  • Excellent organizational and multitasking abilities with keen attention to detail.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to thrive in a fast-paced, dynamic work environment.


The Process:
Join our growing team by applying today! Simply swipe right and apply to the redirect link to submit your cover letter and CV. For more information, feel free to contact us at 0800 226 732.

Please note candidates must have the right to work in New Zealand at time of application to be considered for this role. Candidates not in New Zealand will not be considered. A Pre-Employment Drug Test may be required.

Hard Skills Required

  • Administrative Support
  • Customer Service
  • Schedule Coordination
  • Document Management
  • Office Software Proficiency

Soft Skills Required

  • Organization
  • Communication Skills
  • Attention to Detail
  • Multitasking
  • Team Collaboration

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.