Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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AFFCO New Zealand Limited

HR Administrator

  • Posted 1w ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

Company Description

South Pacific Meats provides the world with New Zealand’s finest premium beef and lamb products for all to experience and enjoy. We serve over 80 markets globally, supported by an operation which includes twelve processing plants throughout New Zealand.

SPM sources top-quality, sustainable, grass-fed, New Zealand Beef and Lamb products from our network of farmer suppliers. We are 100% New Zealand-owned and operated and a proud member of the Talley’s Group; New Zealand’s leading exporter of meat, dairy, seafood, and vegetable products.

Job Description

We are seeking a talented, detail-oriented and highly organised HR Administrator to join our Malvern plant based in Christchurch.

Reporting to the Plant Manager, you will be responsible for:

  • Maintaining robust employee records
  • Recruitment and onboarding
  • Assisting with performance management and disciplinary processes
  • Overseeing contractor induction and compliance
  • Supporting various other administration departments as necessary


Qualifications

We are looking for a person that can juggle multiple complex priorities and deadlines. Previous exposure to recruiting, incident investigation, report writing and the implementation of ‘best practice’ HR and procedures would be advantageous.

Additional Information

If you want to join a successful, growing organisation and believe that you are the right person to take on this role, please apply online through this ad.

Hard Skills Required

  • HR Administration
  • Recruitment
  • Onboarding
  • Report Writing
  • Incident Investigation

Soft Skills Required

  • Organisation
  • Attention to Detail
  • Time Management
  • Communication
  • Multi-Tasking

Benefits and Perks

  • 🎉
    Employee Discounts and Rewards
  • 💚
    Counselling Services
  • 🏎
    Competitive Salary
  • 📈
    Professional Development
  • 🍔
    Free Food

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.