Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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NZCL

Whānau Support Worker - Ashburton and Timaru

  • Posted 2w ago
  • On Site
  • Casual
Location

Christchurch

Salary

$23 .38  -  $29 .10/hr

Job Description

At NZCL, we are dedicated to support people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions.

You will be part of a team who will provide a safe environment where people can develop confidence and new skills, build friendships with peers and interact with others in the community. Our teams are our greatest asset and we are committed to employing and training the best people. NZCL team is looking for energetic and motivated people to support people in their own home.

We are looking for part time Support Workers in Ashburton and Timaru for our Whānau Support Services.

What does a Support Worker do? | He aha te mahi a te Kaimahi Tautoko

You will support people in their home and community to lead fulfilling and meaningful lives to achieve their personal dreams and goals by doing the things they want to do such as going swimming, attending sporting events, arts and crafts, movies, or shopping - the list is endless!

What do you get? | He aha te whiwhi

  • Earn competitive pay rates between $23.38 up to $29.10 per hour.
  • Earn while you learn with free training towards NZQA Health & Wellbeing.
  • Job security with Employee benefits, sick/annual leave and more.
  • Travel Allowance.
  • Employee Assistance programme service anytime you need health and wellbeing support.
  • 'Refer a friend' Bonus.


Who are we looking for? | Ko wai ta tatou e rapu ana

  • People who are passionate about helping others, are kind and understanding.
  • Previous experience in a healthcare setting preferred, including experience working with youth.
  • Full driver's license and owning your own vehicle is essential.
  • A desire to support people to learn new skills and achieve outcomes.
  • Somebody who has the initiative to push people for their goals, is energetic, outgoing, and can think outside the box. You need to be respectful of others thinking, and their way of living life that may be different to your own.
  • Empathy, respect, and cultural awareness is important in this role as the people we support come from diverse backgrounds with varying needs and interests.


If you are passionate about supporting people, then maybe there is a role for you here. Send your request to NZCL.

Mēnā he tangata ngākaunui ana koe ki te tautoko i ngā momo tāngata, tēnā pea, kei konei he tūranga mōu. Tukua mai tō tono ki NZCL.

Please bear in mind all applicants must be a NZ Resident/Citizen or have a valid NZ work permit.

Hard Skills Required

  • Driving Skills and License
  • Training in Health & Wellbeing (NZQA)
  • Experience in Supporting Individuals with Disabilities (Optional but Beneficial)

Soft Skills Required

  • Empathy and Cultural Awareness
  • Interpersonal and Communication Skills
  • Initiative and Creativity

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • 📈
    Professional Development
  • ❤
    Care and Appreciation

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.