Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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The Just Group

Assistant Store Manager - Just Jeans NZ - Lambton Quay

  • Posted 1w ago
  • On Site
  • Full Time
Location

Wellington

Job Description

At Just Jeans we live and breathe denim and pride ourselves on our extensive denim expertise. Our aim is to make sure we help anyone & everyone find the perfect jean that they deserve.

ABOUT THE ROLE
This exciting Sunday - Thursday 38 hours role is for someone who loves the kaleidoscope of denim. As our Assistant Manager you will work alongside the Store Manager to maximise sales opportunities through coaching, developing and providing feedback to your team.

To succeed in this role you will be motivated by driving sales and passionate about providing an exceptional service experience for each of our Just Jeans customer. You will also have:

  • Ability to work in a fast paced environment
  • Strong leadership and good communication skills
  • Previous management experience, preferably in retail
  • Ability to motivate the team and drive brand standards
  • Ability to achieve sales, wages, KPI’s & stock loss targets


WHY JUST JEANS?
At Just Jeans, our stores have great culture, which not only recognises the team win but also every individual’s contribution. We also offer:

  • Generous 50% staff discounts!
  • Annual salary reviews
  • A fun loving and close team
  • Rewards / incentives for super sales
  • An environment where great performance is recognised and rewarded
  • Opportunity to join our “Future Leaders Program” designed to develop and train our future Store Managers


THE JUST GROUP
The Just Group is one of the leading fashion and apparel retailers in Australasia. With 7 iconic brands; Just Jeans, Jacqui E, Jay Jays, Portmans, Peter Alexander, Dotti, and Smiggle, we operate over 1,000 retail outlets across Australia, New Zealand, Singapore & the UK and employ more than 6,000 people!

If you think you've got what it takes to join this successful team, then we can't wait to hear from you! Apply now to find your way to New Zealand’s best denim destination!

Hard Skills Required

  • Sales Management
  • KPI Achievement
  • Stock Management
  • Retail Operations
  • Brand Standards

Soft Skills Required

  • Leadership
  • Communication
  • Team Motivation
  • Customer Service
  • Time Management
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.