- We are currently seeking a Process Improvement Specialist to lead the uplift of a key risk management process within the ASB. You will be responsible for gathering and analysing data, identifying efficiencies and UX enhancements, as well as developing, testing, and implementing solutions.
- The ideal candidate should possess a strong sense of curiosity and customer obsession to facilitate ongoing enhancements. Join us in driving continuous improvement!
Here at ASB, Transformation is key to how we simplify our business and build capability to improve the way we execute, the customer is at the heart of everything we do and improving outcomes for our customers is a cornerstone of our business.
Mo te tūranga | About the Role:
- Work alongside Head of Supplier Management and Product Owner SRA (Sourcing Risk Assessment) and lead the ideation, design and delivery of transformational change to ASB's supplier onboarding experience.
- You will develop and deliver process improvements, removing friction points and creating a human-centric approach to supplier onboarding process, while ensuring ASB continues to appropriately manage risk and meet its regulatory obligations.
- You will make sure Supplier risk management systems and processes are redeveloped to support improved user experience and timeframes - with a focus on simplicity and safety.
- Enable greater operational efficiency and deliver 'best cost' solutions across Supplier Risk Management and the broader Procurement function.
- Think about what's next, developing a roadmap for future enhancements, utilising people, tools and technology to create a best in-class user experience and risk management approach.
Ō pūkenga | About you:
You will demonstrate confidence to engage with a variety of stakeholders, including senior leaders of the business; lead without authority, work under pressure, foster innovation, simplification & new ways of working, formulate pro-active solutions within delivery timeframes. Apart from this, you will have:
- A background in process improvement.
- The ability to understand complex business requirements and translate into technical specifications and deliver to those specifications.
- Excellent problem solving and analytical skills and the ability to identify improvements based on evidence and present options for improvement.
- Reporting experience (T-SQL, Power BI etc).
- A solid understanding of automation/workflow.
- Broad technical capability, ability to harness own technical knowledge to connect teams to deliver benefit and improve decision making.
- Excellent written and verbal communication skills including the ability to influence, negotiate & disseminate key information.
- A good understanding of risk management and banking operations.
- Strong technical acumen, SharePoint, Excel and analytical skills to produce meaningful data.
Te mahi ki ASB | Working for ASB:
In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to achieving our purpose.
Get the work-life equation right.
We know life is full of priorities, from soccer practice to side hobbies, and we're here to support you in building a career that works around it all, with a flexible and supportive working environment.
Bring your whole self to work every day.
Whether you're a weekend adventurer, a bookworm or a fan of big family gatherings, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.
Me pēhea te tono | How to apply?
For more information on responsibilities and requirements see the attached position description, please note that all applications must be received via our careers site online.
If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!
Applications will be reviewed as they are received, and this role may close earlier than advertised so apply now if you feel this role aligns with your experience and career aspirations.
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
