Human Resources And Recruitment, Auckland

Human Resources And Recruitment Jobs in Auckland

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Geneva Healthcare

Care Consultant

  • Posted 6d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Join Our Team as a Private Care Consultant at Private Care NZ!

Are you passionate about making a difference in people’s lives? Do you excel at providing exceptional customer service and creating personalised solutions? Private Care NZ is seeking a dedicated Private Care Consultant to be a vital part of our mission to provide tailored home, lifestyle, and aged care support throughout New Zealand.

Who we are | Ko wai mātou

Private Care NZ is a leading provider of privately paid home, lifestyle, and aged care support across New Zealand. We work closely with clients and their families to design personalised care packages that allow individuals to maintain their quality of life in the comfort of their own homes.

About the role | He kōrero whakamārama mō tēnei tūranga

As a Private Care Consultant, you will play a pivotal role in understanding client needs, developing customised care plans, and ensuring the best possible experience for both clients and their families. Your excellent communication skills and ability to foster strong relationships with our carers will be essential in maintaining a reliable and dedicated team.

Key Responsibilities

  • Build and maintain strong client relationships through exceptional customer service, addressing concerns, and meeting their needs.
  • Serve as the primary point of contact for clients, providing regular updates on their care and support.
  • Identify upselling and cross-selling opportunities within our services.
  • Follow up on new client leads and successfully convert them to Private Care NZ clients.
  • Propose tailored care packages, including pricing, to meet potential clients’ requirements.
  • Coordinate carer scheduling and care assignments to ensure optimal service.
  • Maintain accurate client and carer information in our CRM application.
  • Collaborate with the carer team to manage gaps in the schedule and ensure continuous service.
  • Support clients and their families in selecting appropriate care packages and services


What you will bring | Ngā tohungatanga mō tēnei tūranga

  • Experience in operations, demonstrating strong organizational and people management skills.
  • Proven experience in business development.
  • Healthcare sector administration experience.
  • Proven sales and service promotion experience.
  • Exceptional communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Proficiency in Microsoft Office software.
  • Familiarity with CRM software and client management tools.
  • Ability to work both independently and collaboratively.
  • Effective problem-solving skills.


If you’re looking for a rewarding opportunity to make a meaningful impact and contribute to enhancing the lives of others, we invite you to apply for the Private Care Consultant position at Private Care NZ.

Applications Close | Te katinga o tēnei whai tūranga: 3rd March 2024. Please note, only suitable candidates will be contacted.

Reference: #852160

Hard Skills Required

  • Business Development
  • CRM Proficiency
  • Operations Management

Soft Skills Required

  • Exceptional Communication
  • Relationship Building
  • Problem-Solving

Job Schedule

  • Shift Work
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Jump into an Exciting Career in Human Resources and Recruitment

Are you a people person with a knack for understanding what makes others tick? Human Resources and Recruitment jobs in New Zealand may be right for you! They include a variety of opportunities for individuals who excel in communication, problem-solving, and organisational skills. Whether you’re managing employee relations, developing policies, or finding the perfect candidate for a job, this field is essential to the success of any organisation.

Essential Skills for Human Resources and Recruitment Jobs

To thrive in HR and Recruitment, you’ll need strong interpersonal skills, the ability to communicate effectively, and a deep understanding of employment laws and regulations. Skills in conflict resolution, strategic planning, and performance management are also crucial. Proficiency in HR software and tools can help streamline tasks, making the recruitment process more efficient. Whether you’re conducting interviews, designing training programs, or handling employee benefits, being detail-oriented and empathetic will set you apart.

Supportive and Dynamic Workplace Culture

HR and Recruitment professionals work in a variety of settings, from corporate offices and recruitment agencies to non-profit organisations and government departments. The workplace culture in these roles is often supportive and collaborative, with a strong focus on employee well-being and organisational development. You’ll be part of a team that values diversity, inclusivity, and continuous improvement, helping to foster a positive and productive work environment.

Competitive Pay and Career Advancement

Salaries in HR and Recruitment roles vary based on experience, qualifications, and the size of the organisation. Entry-level positions offer a solid starting salary, with ample opportunities for advancement as you gain experience and specialise. Many HR professionals progress to senior roles, such as People Manager or Recruitment Director, which come with increased responsibilities and higher pay.

Balancing Work and Personal Life

HR and Recruitment roles typically offer a good work-life balance, with standard office hours and the possibility of flexible working arrangements. Many employers provide options for remote work, part-time schedules, and other accommodations to help you balance your personal and professional life.

Get Started with a Career in Human Resources and Recruitment!

If you’re ready to help shape the future of organisations and support employee growth and development, consider a career in Human Resources and Recruitment in New Zealand.