Call Centre And Customer Service, Wellington

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BestStart

Qualified Teacher

  • Posted 2w ago
  • On Site
  • Full Time
Location

Lower Hutt

Job Description

Join Our Incredible Teaching Whānau!

At BestStart, we’re leaders in the early childhood sector, we make a difference, and we love what we do. We provide high-quality early education and award-winning childcare for infants, toddlers, and preschoolers. Our centre is a place where tamariki, whānau, and teachers come together to celebrate learning, curiosity, and connection. If you’re ready to inspire, be inspired, and thrive in a supportive environment that feels like home, we’d love to welcome you to our team!

We are a vibrant, community-focused early childhood centre dedicated to providing exceptional care and education for tamariki aged 0-5 years. Our team values respect, empowerment, ako, creativity, wonder and curiosity, courage, and trust. We embrace innovative practices and create engaging, nurturing, and fun environments where children thrive.

Step Into Our World:

Imagine walking into a space where the walls are alive with the vibrant artwork of tamariki, the hum of curiosity fills the air, and every corner invites exploration, wonder, and joy. Our environment is thoughtfully designed to spark creativity, foster deep connections, and embrace the unique journeys of every child and adult who enters. Our practice is guided by Te Whāriki, the heart of our curriculum, ensuring every tamaiti feels a sense of belonging, empowerment, and potential.

This is a permanent position working 40 hours per week Monday-Friday.   You will be working alongside our over 2-year-old tamarki.

Why choose us? 

Here at BestStart we are committed to being a progressive and adaptable leader in the ECE sector where our Teachers are recognised for the positive difference they make in children’s lives. We are pleased to announce that BestStart has opted into FULL pay parity!

Other benefits include: 

  • A supportive teacher mentoring and induction programme 
  • Learning through Whare Ako our online learning platform 
  • Want to learn something new? We will support you in taking your career to the next level 
  • Leadership programme for current and future leaders 
  • Discounted childcare
  • Fully funded Teacher Certification 
  • Refer a Qualified Teacher and receive $2000* 


Your health and wellbeing are our priority, we offer: 

  • Subsidised health insurance with Southern Cross* 
  • Free annual flu vaccinations 
  • Confidential counselling through EAP 
  • Wellbeing programme. 
  • Sick days available from the day you start
  • One week additional leave for 10 years long service recognition 


What Awaits You as a Teacher in Our Team:

  • A collaborative and nurturing environment where your voice is valued, and your ideas are celebrated.
  • Opportunities to grow professionally and personally through tailored professional development and mentoring.
  • A chance to make a real impact as you support tamariki in their journeys, nurturing their confidence, curiosity, and joy for learning.
  • A workplace that feels like a second home, where laughter, teamwork, and shared goals create a thriving community.


Role requirements: 

Commit to making a difference in the lives of young learners with a team dedicated to excellence. We are looking for the following: 

  • B Ed/Dip Teaching Level 7 (ECE) and current Teacher Certification 
  • Good understanding of child-led curriculum, planning and extending on our children's learning 
  • Demonstrate good knowledge of the current ECE Regulations, Te Whariki and hold compliance in a high regard 
  • A strong commitment to Te Tiriti o Waitangi through pedagogical practices 
  • Shares our passion for creating joyful, inclusive, and inspiring learning environments.
  • Is reflective, forward-thinking, and committed to ongoing learning and growth.
  • Thrives on collaboration and values the contributions of tamariki, whānau, and colleagues.
  • Brings a spark of creativity, a heart full of kindness, and a deep love for teaching and learning.


How to Apply: Click Apply now for the opportunity to work in a centre where wonder is nurtured, diversity is celebrated, and learning is an adventure. We can't wait to welcome you to BestStart Taita! 

Hard Skills Required

  • Child-Led Curriculum
  • Te Whāriki Framework
  • Early Childhood Education (ECE)
  • Compliance Knowledge
  • Pedagogical Practices

Soft Skills Required

  • Communication
  • Team Collaboration
  • Empathy
  • Cultural Competency
  • Problem-Solving

Benefits and Perks

  • 🌿
    Wellness Program
  • ⏰
    Flexible Work
  • 🎖
    Long Service Rewards
  • ⛑
    Uniform Provided
  • 🅿
    Free Parking
  • 🩺
    Health Insurance
  • 📣
    Referral Bonuses
  • 🧕
    Inclusive Workspace
  • 💚
    Counselling Services
  • ⚖
    Work-Life Balance Support
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 💻
    Company Supplied Technology
  • 🏎
    Competitive Salary
  • 👶
    Childcare Support
  • 🤱
    Extended Parental Leave

Job Schedule

  • Monday to Friday
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

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A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.