Call Centre And Customer Service, Wellington

Call Centre And Customer Service Jobs in Wellington

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Geneva Healthcare

Resilient Support Worker

  • Posted 1w ago
  • On Site
  • Full Time
Location

Lower Hutt

Salary

$23 .38  -  $29 .10/hr

Job Description

Are you passionate about making a difference in the life of young people and their whānau?

Join our small team of friendly kaiāwhina to support our neurodiverse, 14-year-old male client with health needs. He has nocturnal epilepsy, ADHD and a mild intellectual disability. This means he has seizures when he’s asleep. What he needs is, compassionate people to look after him overnight to help him feel safe when he is feeling distressed. Experience in this area will be advantageous, but training will be given.

Salary: $23.38 to $29.10 per hour (based on qualifications)

We have these shifts available:

  • 2x wake over shifts available – Monday and Tuesday
  • General Pool and back up for this client


Duties include:

  • Taking observations (note taking)
  • Mickey button feeding
  • Oxygen therapy
  • General household tasks
  • Be a great companion for our client


Although experience is helpful, it is not necessarily required. The right person will:

  • Be compassionate, reliable, and honest.
  • Love working with children.
  • Be familiar with epilepsy (although training can be provided)
  • Have a first aid certificate (first aid training can also be provided)
  • Be positive and adaptable, with a ‘can do’ attitude.


Applicants must:

  • have your own car and full driver’s licence.
  • Be a NZ citizen or permanent resident of NZ or have a relevant work visa with more than 12-month expiry date
  • Only apply if you live within the Hutt Valley, Wellington, New Zealand
  • No overseas applicants will be considered


This role may suit anyone studying towards a career working with children in any of the following fields: special education, teaching, teacher aide work, healthcare, educational psychology, social work, youth work or caregiver support.

Sounds like you? Apply now!

Reference: #852000-rm9146

Hard Skills Required

  • Health Monitoring
  • Oxygen Therapy
  • Epilepsy Care
  • Feeding Support
  • Record Keeping

Soft Skills Required

  • Compassion
  • Communication
  • Independence Promotion
  • Reliability
  • Patience
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.