Call Centre And Customer Service, Wellington

Call Centre And Customer Service Jobs in Wellington

1 ... 15 16 17 ... 21
Apply Save

Oranga Tamariki

Workplace Administrator

  • Posted 3d ago
  • On Site
  • Full Time
Location

Wellington

Salary

$57.1  -  $62.77 k/yr

Job Description

Workplace Administrator - Wellington Central Site (Willis Street)

Mō te tūnga | About the role

Do you want to make a difference to New Zealand's tamariki, rangatahi, whānau and communities? Are you looking for a role with variety?

We are looking for a superstar administrator to join our fun and supportive team. In this rewarding role, you will:

  • Be responsible for administration needs to support a range of casework activity.
  • Assist with financial plans, including maintaining accurate records and reconciliation of workplace financial activities
  • Liaise with vendors, casual staff, and other key stakeholders including various cultural groups and backgrounds
  • Booking rooms, answering phones, and assisting on the reception desk
  • Effectively identify and escalate risks where appropriate and look for opportunities to improve operations.
  • Deal with critical scenarios in a calm, professional manner


Ngā pūmanawatanga ōu | What you will bring

To be successful in this highly rewarding role, you will bring;

  • Full clean New Zealand drivers licence
  • Strong computer and Microsoft skills
  • Effective organisational, planning and time management skills
  • Have excellent attention to detail
  • Administration and coordination skills
  • Excellent verbal and written communication skills with the ability to adapt to your audience
  • Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture


Mō mātou | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

  • We put Tamariki first
  • We believe Aroha is vital
  • We respect the Mana of people
  • We are Tika and Pono
  • We value Whakapapa
  • We recognise that Oranga is a journey


We are committed to putting tamariki first, we believe aroha is vital, we respect the mana of people, we are tika and pono, we value whakapapa, and we recognise that oranga is a journey.

Nōu te rourou | What's in it for you

Oranga Tamariki offer an impartial remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $57,096 and $62,773 dependant on experience.

We offer:

  • A vibrant and supportive team and environment
  • We welcome diversity and are committed to working in an inclusive and respectful way.
  • Flexible Work options and a genuine commitment to wellbeing
  • Significant training and professional development so that you can continue to grow and thrive
  • 23 days annual leave for full time staff, increasing to 25 days annual leave after 5 years' service (pro-rated for part time)


To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/

Me pēhea te tuku tono | How to Apply

Please apply online with your CV and Covering Letter. If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address. If you have any questions about role, please contact Info_recruit@ot.govt.nz

Hurry as applications for this position close on 13th January 2025.

Oranga Tamariki is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. We also support flexible working arrangements.

Hard Skills Required

  • Microsoft Office Proficiency
  • Financial Administration
  • Risk Identification and Escalation

Soft Skills Required

  • Communication Skills
  • Organizational and Time Management Skills
  • Cultural Awareness

Job Schedule

  • Shift Work
Report This Job

Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.