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Service Manager - Morrell Motors

  • Posted 2w ago
  • On Site
  • Full Time
Location

Taupō

Job Description


Please Quote Reference Number 11553

  • Service Manager
  • Excellent remuneration package + other benefits!
  • Join an award winning team - Morrell Motors


Morrell Motors is one of Taupo's longest standing Automotive Dealerships, operating since 1983. Morrell Motors is a multi-franchise Dealership, authorised agents for Mercedes-Benz, Subaru, KGM, LDV, Fiat, Alfa Romeo, RAM, Chrysler, Jeep & Dodge.

An exciting opportunity has arisen for a Service Manager to join our friendly, award winning and growing team at our KGM & LDV Service Centre.

To be successful in this position, your skills and attributes will include:

  • Experience as a Service Manager, Workshop Controller or Foreman
  • Excellent leadership skills with the ability to develop a culture for success
  • Experience with franchise level dealer management systems i.e. Orion, Magix etc
  • Experience with electronic parts catalogues
  • Excellent communication, verbal and written
  • Excellent customer service
  • A positive attitude
  • A current clean NZ Driver's Licence
  • A reliable and honest work ethic
  • A clean and tidy appearance
  • The ability to work well to deadlines and under pressure
  • The ability to work well in a team environment


The successful applicant will in turn receive:

  • Excellent remuneration package
  • Company vehicle for business use
  • Company phone, laptop etc
  • Ongoing training and the opportunity to expand your skills and progress your career
  • Front of house uniform
  • Paid annual Birthday leave
  • Become a key player on a friendly, ambitious team
  • Join our active social club


This position's job description includes:

  • Assisting with opening and closing of the KGM & LDV Service Centre
  • Conduct daily Tool Box Meetings with Technicians
  • Welcoming customers upon arrival to the Service Centre
  • Taking service bookings and inputting data to DMS diary
  • Follow the process for creating repair orders
  • Create parts request forms and liaise with Parts Department on stock availability
  • Create accurate job estimates for customers
  • Checking in service customers and having them authorise repair orders
  • Communicate any customer concerns with Workshop Team Leader
  • Communicate up-sell opportunities with customers
  • Create workshop invoices for retail and trade customers
  • Complete thorough handover process at customer collection
  • Courtesy follow up calls to customers 48 hours after service
  • Assist with warranty processing
  • Monitor workshop productivity and efficiency
  • Monitor work in progress and report to Directors
  • Other general duties as requested from Management
  • Maintain a clean and safe workplace
  • Be courteous and polite to all customers and staff alike


This position is for a minimum of 42.5 hours per week. 7:45am - 5:15pm, Monday - Friday.

An immediate start can be arranged for the successful applicant with on the job training. Contact Mark Morrell - General Manager for a full, detailed job description.

Work alongside industry respected, experienced team members in a company that's going places!

Learn more about our company here: www.morrellmotors.co.nz - Taupo's Large Business Excellence Winner - 2019.

Find out why Taupo is such a great place to live: www.lovetaupo.com

Morrell Motors is a drug, alcohol and smoke-free work place.


Please Quote Reference Number 11553

Desired Soft Skills

  • Service Management
  • Dealer Management Systems
  • Job Estimating
  • Warranty Processing
  • Parts Management
  • Leadership Skills
  • Communication Skills
  • Customer Service
  • Team Collaboration
  • Time Management

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work

Job Schedule

  • Monday to Friday
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Build Your Future with Trades and Services Jobs in New Zealand

Ready to nail down a solid career? Trades and services jobs in New Zealand offer hands-on opportunities that keep the country running smoothly. From plumbing and electrical work to automotive services and general labourers, this field is perfect for those who enjoy practical, skill-based work and take pride in their craftsmanship.

Essential Skills for Trades and Services Jobs

Success in trades and services requires technical, personal, and problem-solving skills that are job dependent. Whether you're fixing a leaky pipe, wiring a new home, or servicing a car, attention to detail, a strong work ethic and physical wellbeing is important. Many trades and services require formal training and certification, so staying updated with the latest techniques and standards is key to excelling in these roles.

A Hands-On and Collaborative Workplace Culture

The workplace culture in trades and services is often team-oriented and collaborative. You’ll work in diverse environments, from residential homes and commercial buildings to workshops and outdoor sites. The camaraderie among tradespeople is strong, and there’s a shared commitment to quality and safety. Whether you’re working independently or as part of a team, you’ll find a supportive and practical work environment that values skill and dedication.

Competitive Pay and Growth Opportunities

Trades and services jobs offer competitive wages, with the potential for high earnings as you gain experience and expertise. Entry-level positions provide a solid foundation, and as you become more skilled, opportunities for advancement and specialisation will show up. Many workers progress to supervisory or management roles, or even start their own businesses. Additional benefits often include job stability, apprenticeships, and ongoing training programs to enhance your skills and career prospects.

Balancing Work and Personal Life

While trades and services roles can involve early starts and physical labour, many employers offer flexible working arrangements to help balance work and personal commitments. The nature of the work often allows for varied schedules, and some trades offer opportunities for freelance or contract work, providing additional flexibility.

Hammer Out Your Career in Trades and Services Today!

If you’re ready to get hands-on and build a rewarding career, consider trades and services jobs in New Zealand. With diverse opportunities, high earning potential, and a strong sense of accomplishment, it’s a field where your skills make a real difference.