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Millennium Hotels and Resorts New Zealand

Porter

  • Posted 3w ago
  • On Site
  • Part Time
Location

Queenstown

Job Description

  • Step into a dynamic role where no two days are the same
  • Be the go-to person for guest assistance, local knowledge, and seamless service
  • Enjoy varied, hands-on shifts with opportunities to grow in a leading hotel


At Copthorne Hotel and Resort Queenstown Lakefront, we live by our purpose: To Be Your Best Time and Place.

Perched on the shores of Lake Wakatipu with panoramic alpine views and just moments from world-class ski fields, our garden-inspired resort is where unforgettable guest moments are made.

We are committed to creating lasting memories through genuine connections, vibrant energy, a relentless drive to go further, and genuine care for our guests and each other. If sustainability, service excellence, and a passion for people drive you—we want you on our team.

What You’ll Be Doing: As a Porter, you're the first and last impression of our hotel—your warm welcome and proactive service set the tone for a remarkable guest stay. You'll:

  • Assist with guest luggage at check-in and check-out
  • Provide local knowledge and friendly support for guest requests
  • Help maintain the presentation and cleanliness of public areas
  • Support the bar and lounge team when required
  • Be physically capable of lifting and loading luggage
  • Work flexible shifts, including days, nights, weekends, and public holidays


What You’ll Bring:

  • Previous experience in a hotel or customer-facing role is a plus
  • Confident communication and fluent English
  • A polished appearance and positive, can-do attitude
  • A genuine love for interacting with people


What we offer:

  • Training and career development
  • Employee hotel rates across NZ and worldwide
  • Complimentary staff meals while on duty
  • Discounted Southern Cross health insurance
  • Food & beverage discounts for you and your guests
  • Uniform provided
  • Supportive, inclusive team culture


We will look after you, with 30+ hours per week and excellent staff benefits.

Be part of an award-winning team, in a stunning location, working for one of New Zealand’s leading hotel brands. Apply now and bring your energy to a place where you truly matter.

Must have valid working rights for NZ and would like to commit to the role and company long term.

Optional: Please include a Video Cover Letter with your application

718307

Desired Soft Skills

  • Luggage Handling
  • Local Knowledge
  • Public Area Maintenance
  • Bar Support
  • Physical Fitness
  • Communication Skills
  • Positive Attitude
  • Customer Service
  • Flexibility
  • Team Player

Benefits and Perks

  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • ⛑
    Uniform Provided
  • 🍲
    Meals Provided

Job Schedule

  • Day Shift
  • Evening Shift
  • Public Holidays
  • Includes Weekends
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