Admin support across service of machinery. Identify & document opportunities.
Bring your initiative, communication & coordination skills - fast-paced role.
Amazing company culture, secure successful company & lots of variety in role!
Join a Global Leader – Service Support Administrator | Christchurch
Are you an exceptionally organized administrator with a passion for customer service and technical coordination?
This is a brand-new role where you’ll play a vital part in ensuring manufacturing clients prioritize preventative maintenance while providing top-tier administrative support. If you thrive in a fast-paced environment, have a keen eye for detail, and love working with a supportive team, this is the role for you!
Why You’ll Love Working Here Join a globally recognized company known for innovation, reliability, and service excellence. Here’s what you can look forward to:
Competitive salary + laptop, phone, and 9% KiwiSaver.
Flexible working hours (between 7 AM – 5 PM, Monday to Friday).
Ongoing training and career progression opportunities (NZ & International).
A friendly, collaborative, and high-performing team.
What You’ll Bring We’re looking for someone with:
Min of 2-3 years experience in a fast-paced role involving documentation, coordination, and multitasking.
A technical mindset and experience in a service-based business.
Strong organizational skills and the ability to manage complex documentation.
Scheduling experience (previously coordinating service technicians is a plus!).
Exceptional communication – professional, clear, and confident over the phone and in writing.
Interpersonal skills with the ability to be firm, fair, and friendly with technicians, customers, and internal teams.
Proficiency in Microsoft Office (Excel, Outlook, Word); SAP experience is an advantage (training provided if needed).
A problem-solving attitude, taking initiative to create solutions.
A positive, engaging personality with a great sense of humor!
Your Key Responsibilities
Identify and document opportunities for improved machinery productivity through preventative maintenance.
Communicate with key stakeholders, including direct calls with large manufacturing clients.
Manage contracts – generation, renewals, and documentation (SAP).
Compile and review service reports.
Generate SAP service quotations covering service, parts, retrofits, and training.
Assist in creating service kits tailored to maintenance plans.
Provide monthly status updates and reports.
Oversee the planning board, accurately booking service orders and prioritizing effectively.
Facilitate procurement of parts in coordination with the spare parts division.
Provide backup support for the Service Coordinator, including scheduling technicians, booking travel, preparing quotations, and invoicing.
Hours & Flexibility Full-time (40 hours per week) – ideally 8:30 AM - 5:00 PM, with flexibility to start earlier if preferred.
Ready to Apply? Apply with your current CV (Word document preferred) and a short cover letter telling us why you'd be perfect for this role. Your contact is Chanelle Bryan at chanelle@kingsrecruitment.co.nz . 09 600 5151.
