• Admin support across service of machinery. Identify & document opportunities.
• Bring your initiative, communication & coordination skills - fast-paced role.
• Amazing company culture, secure successful company & lots of variety in role!

Join a Global Leader – Service Support Administrator | Christchurch

Are you an exceptionally organized administrator with a passion for customer service and technical coordination?

This is a brand-new role where you’ll play a vital part in ensuring manufacturing clients prioritize preventative maintenance while providing top-tier administrative support. If you thrive in a fast-paced environment, have a keen eye for detail, and love working with a supportive team, this is the role for you!

Why You’ll Love Working Here
Join a globally recognized company known for innovation, reliability, and service excellence. Here’s what you can look forward to:

• Competitive salary + laptop, phone, and 9% KiwiSaver.
• Flexible working hours (between 7 AM – 5 PM, Monday to Friday).
• Ongoing training and career progression opportunities (NZ & International).
• A friendly, collaborative, and high-performing team.

What You’ll Bring
We’re looking for someone with:

• Min of 2-3 years experience in a fast-paced role involving documentation, coordination, and multitasking.
• A technical mindset and experience in a service-based business.
• Strong organizational skills and the ability to manage complex documentation.
• Scheduling experience (previously coordinating service technicians is a plus!).
• Exceptional communication – professional, clear, and confident over the phone and in writing.
• Interpersonal skills with the ability to be firm, fair, and friendly with technicians, customers, and internal teams.
• Proficiency in Microsoft Office (Excel, Outlook, Word); SAP experience is an advantage (training provided if needed).
• A problem-solving attitude, taking initiative to create solutions.
• A positive, engaging personality with a great sense of humor!

Your Key Responsibilities

• Identify and document opportunities for improved machinery productivity through preventative maintenance.
• Communicate with key stakeholders, including direct calls with large manufacturing clients.
• Manage contracts – generation, renewals, and documentation (SAP).
• Compile and review service reports.
• Generate SAP service quotations covering service, parts, retrofits, and training.
• Assist in creating service kits tailored to maintenance plans.
• Provide monthly status updates and reports.
• Oversee the planning board, accurately booking service orders and prioritizing effectively.
• Facilitate procurement of parts in coordination with the spare parts division.
• Provide backup support for the Service Coordinator, including scheduling technicians, booking travel, preparing quotations, and invoicing.

Hours & Flexibility
Full-time (40 hours per week) – ideally 8:30 AM - 5:00 PM, with flexibility to start earlier if preferred.

Ready to Apply?
Apply with your current CV (Word document preferred) and a short cover letter telling us why you'd be perfect for this role. Your contact is Chanelle Bryan at chanelle@kingsrecruitment.co.nz . 09 600 5151.