Support Worker, New Zealand

Support Worker Jobs in New Zealand

ONE NZ

Network & Security Engineer

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Wellington


Job Description

Ko mātou tēnei – our organisation
At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.



We are delighted to announce that we have been awarded a #2 ranking in Randstad’s Most Attractive Employers in New Zealand within the IT and telecommunications sectors as well as being nominated as finalists for the 2023 Retail Employer of the Year Award.



We are also proudly Rainbow Tick certified and champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.



Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Ko tō tūranga – your role
As a Network & Security Engineer with One New Zealand you will provide first class technical expertise to our biggest and most complex customers across Enterprise & Government.



Not only will this involve ensuring maximum availability, performance, and stability to a variety of customers, but your outstanding knowledge and skill set will play a vital role in maintaining service to these customers so they can stay connected 24x7.



Here at One New Zealand we are a vendor agnostic service provider, this means providing network solutions that involve Cisco, Fortinet, Meraki, Aruba, and Arista products. These solutions start from a basic routing and switching environments, up to the latest SD-WAN/SD-Access offerings on the market today.



Please note this role will require you to be on a rotating on-call roster, on average requiring you to be on-call one week out of every two months.

Ko tō mahi – what you’ll do

  • Configuring and maintaining firewalls, routers, switches, and wireless controllers.
  • Monitoring security events, identifying potential threats or vulnerabilities, and responding promptly to incidents.
  • Monitoring network health, diagnosing and troubleshooting issues, and implementing appropriate remedial actions.
  • Participating in 24x7 callout roster as required on a regular basis.
  • Help our customers by driving service improvements with your technical understanding of their networks and services.
  • Prepare and deploy operational changes to customers networks following industry best standards.


Na tōu rourou - what you’ll bring

  • You have strong communication skills and enjoy being a partner to your customers.
  • Proven experience maintaining and operating in a network environments
  • Ideally familiarity with Cisco, Fortinet, Checkpoint, Zscaler, Arista, Meraki, Cloud based services AWS/Azure
  • Have or pursuing networking certifications such as CCNA/CCNP/CISSP/Security



You will also have a background in one of the following domains:

  • Networking – Firewalls, Routers, Switches, Wireless
  • Security – Auditing, Certificates, Compliance
  • Participating in projects
  • Request fulfilment and troubleshooting


Due to clearance requirements, you must hold New Zealand Permanent Residents or Citizenship to be considered for this role.

Nā mātou te rourou – what you’ll get

  • One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & family commitments.
  • A fully subsidised Southern Cross health insurance cover for you and your family.
  • 4% KiwiSaver employer contribution, an extra 1% more than the statutory minimum.
  • Laptop, unlimited data plan, market leading cell-phone for business or personal use.
  • Lifestyle leave where you can purchase an extra week or two of annual leave.
  • Discounts on One New Zealand products, services and much more!



At One New Zealand, we have a clear purpose to unlock the magic of technology to create an awesome Aotearoa. We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.



Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.



Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.


Hard Skills Required

  • Network Configuration
  • Security Monitoring
  • Troubleshooting Expertise
  • Vendor Knowledge
  • Relevant Certifications

Soft Skills Required

  • Effective Communication
  • Strong Problem-Solving
  • Flexibility And Adaptability
  • Customer Service Orientation
  • Attention To Detail

Benefits and Perks

  • 📈
    Professional Development
  • 💼
    Life Insurance
  • 📱
    Discounted Phone or Internet Plans
  • 🩺
    Health Insurance
    Enjoy fully subsidised Southern Cross health insurance for you and your immediate whanau, life and terminal illness cover, and free flu shots.
  • 🎉
    Employee Discounts and Rewards
  • 🖥
    Computer Assistance
  • 🧕
    Inclusive Workspace
  • 💚
    Counselling Services
  • 🚚
    Relocation Support
  • 🏥
    Subsidised Health Insurance
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
    Get the latest smartphones with a market-leading plan and laptop sim card, so you can stay connected and productive anywhere.
  • Lifestyle Leave
  • 🤱
    Extended Parental Leave
    Primary carers get 22 weeks of salary top-ups plus 26 days of paid leave upon return, with secondary carers receiving a matching 26 days allowance.
  • Work-Life Balance Support
  • Flexible Work
    Flexible working & work from anywhere (most roles): Work from home, flex your hours, and even work up to 20 days offshore in certain countries around the world for the perfect work-life balance.
  • 🏎
    Competitive Salary

Job Schedule

  • Shift Work

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