Support Worker, New Zealand

Support Worker Jobs in New Zealand

RealNZ

Rural Host (Mandarin Speaking)

  • Posted 2w ago
  • On Site
  • Full Time, Fixed Term Contract
Location

Queenstown


Job Description

Are you passionate about New Zealand's natural beauty and history? Do you enjoy sharing stories and creating memorable experiences for visitors? Join us as a Rural Host at Walter Peak!

As a Rural Host (Mandarin Speaking), you'll play a vital role in providing a high level of customer service, ensuring safety, and contributing to the smooth day-to-day operations at Walter Peak. Collaboration with other teams, such as TSS Earnslaw, Front of House, and Kitchen, will be essential to provide a seamless guest experience. You'll host guided tours, sharing insights into Walter Peak's natural environment, history, and landmarks, while delivering engaging and accurate commentary aligned with our interpretation guidelines. Exceptional customer service is key, as you'll warmly greet visitors, anticipate their needs, maintain a clean and welcoming environment, and sincerely thank and farewell guests.

What You'll Bring:

  • Proficiency in English and Mandarin
  • Strong attention to detail and ability to multitask
  • Excellent communication and interpersonal skills
  • Enthusiasm, initiative, and a team-oriented attitude


What do you get out of this?

  • Fixed term seasonal role with guarenteed full time hours
  • Enjoy some incredible staff perks! Take a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling jet boating, rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!


Who are we?

We are real people in real places delivering real experiences.

Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences.

Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present.

Our people and our experiences stretch across our most remote islands and fiords to our snow-capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way.

How to apply

Click Apply now to be taken to our careers page.

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.


Hard Skills Required

  • Guided Tour Facilitation
  • Bilingual (English & Mandarin)
  • Historical and Environmental Knowledge
  • Customer Service
  • Safety Management

Soft Skills Required

  • Communication
  • Interpersonal Skills
  • Attention to Detail
  • Team Collaboration
  • Initiative

Benefits and Perks

  • Work-Life Balance Support
  • 🚶
    Ease Back to Work
  • 🎉
    Employee Discounts and Rewards
  • 💻
    Company Supplied Technology
  • 💚
    Counselling Services
  • 🧠
    Mental Health Workshops
  • 🤱
    Extended Parental Leave
  • 🌿
    Wellness Program
  • 🏘
    Work from Home
  • 🏥
    Subsidised Health Insurance
  • 🍇
    Fruit Box
  • 🛂
    Visa Sponsorship
  • 🧕
    Inclusive Workspace
  • 📈
    Professional Development
  • 📣
    Referral Bonuses
  • Gender Transition Support
  • Flexible Work

Job Schedule

  • Shift Work

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