Service Desk Analyst, New Zealand

Service Desk Analyst Jobs in New Zealand

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The New Zealand Automobile Association Incorporated

Service Officer

  • Posted 2w ago
  • On Site
  • Full Time
Location

Wellington

Job Description

What You'll Be Doing | Mō te Tūranga

  • Come be part of the team that has defined the New Zealand Automobile Association for the past 120 years.
  • Provide expert advice, diagnose vehicle faults and help members get back on the road
  • Enjoy New Zealand's beautiful scenery as you travel to the customer's location to help them
  • Based in Wellington


About You | Mōu

  • Approved Automotive Trade qualification with extensive vehicle fault diagnosis and repair experience
  • Strong communication and customer service skills
  • Comfortable using Microsoft products and tablets
  • Physically fit with a clean driving record


You would be required to work shifts between 7.00am and 11.00pm as part of a 7-day roster. Shifts are between 8 to 9 hours long

What We Offer | Ngā āhuatanga kei a mātou

  • Free AA Membership for you and your whānau*
  • NZAA Super Scheme with employer contributions + discounted insurance
  • Uniforms, tools and company vehicle


Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure! We celebrate diversity and welcome your authentic self!

Desired Soft Skills

  • Customer Service Excellence
  • Problem-Solving
  • Teamwork
  • Adaptability
  • Time Management
  • Safety Knowledge & Practices
  • Technical Proficiency with Tools & Equipment
  • Class 2 Driving License
  • Vehicle Maintenance
  • Automotive Diagnostics & Repair

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💚
    Counselling Services
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 🖥
    Computer Assistance

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