About the role
We’re on the lookout for a tech-savvy problem-solver to join our dynamic IT team in Queenstown as a Service Desk Analyst. In this role, you’ll provide frontline technical support to Skyline sites across New Zealand and offshore. You’ll be the go-to for everything from desktop support and user admin to software installs and system troubleshooting. This position is based at our Queenstown offices, with no remote work options available due to the hands-on nature of the support required.
If you love helping people, thrive in a fast-paced environment, and enjoy tackling technical challenges head-on, this is the role for you!
The ideal candidate will bring:
• a degree in IT, Computer Science or 3+ years’ experience in IT systems support or a similar role,
• 2+ years experience with cloud services like AWS or Azure,
• strong knowledge of Windows, macOS, and basic networking,
• excellent communication and problem-solving skills,
• a proactive attitude, attention to detail, and a team-player mindset,
• familiarity with ITIL best practices and helpdesk ticketing systems.
This Role Offers:
• $70,000 - $80,000 per annum with 40 hours per week guaranteed,
• a supportive and fun work environment in one of New Zealand’s most iconic tourism brands,
• free gondola and luge rides for family and friends,
• $1 staff coffees and free staff meals,
• global career development pathways and tech upskilling opportunities,
• access to accommodation options in Queenstown.
Join Our Team
We’re always aiming to share real fun with the world and make people smile. Our team thrives on meaningful connections with our customers, our community, and with each other. We offer an exciting working environment with global career pathways. We work a little differently at Skyline, and we can’t wait to show you how.
If this sounds like you, apply now and let’s get up to some fun!
Please only apply if you have the right to legally work in New Zealand.
Safety is a high priority in our working environment. All candidates must agree to comply with the company's health and safety procedures which includes random drug and alcohol testing.
