Experienced Level 3 - Service Desk Engineer Technician
Posted 4d ago
On Site
Full Time
Location
Auckland
Job Description
Company Description
At Abano Healthcare Group, we’re dedicated to fostering a supportive and innovative environment for our clinicians. As the largest dental support organisation in Australia and New Zealand, we provide access to state-of-the-art equipment, robust learning opportunities, and mentorship programs.
Job Description
At Abano Healthcare, we’re looking for an experienced Level 3 - Service Desk Engineer to join our growing IT team in this newly created position. In this role, you’ll be responsible for providing high-level support, managing IT infrastructure, and ensuring smooth operations across our business.
What You’ll Be Doing:
✅ Microsoft Stack Support – Windows Server administration, troubleshooting, and maintenance. ✅ Office 365 Administration – Managing users, policies, security, and collaboration tools. ✅ Intune & Autopilot – Device management, deployment, and configuration. ✅ Meraki & Networking – Troubleshooting network issues and optimizing performance. ✅ Azure Management – Overseeing cloud resources, security, and automation. ✅ Escalation & Problem-Solving – Handling complex IT issues that require in-depth technical expertise.
Qualifications
🔹 Proven experience in a Level 3 IT support or similar role. 🔹 Strong expertise in Windows Server, Office 365, and Azure. 🔹 Hands-on experience with Intune, Autopilot, and endpoint management. 🔹 Networking knowledge including Meraki and general networking principles. 🔹 Problem solver with excellent troubleshooting skills and attention to detail. 🔹 Excellent communication skills – able to explain technical issues in simple terms.
Additional Information
✨ Work in a dynamic, fast-growing healthcare organization. ✨ Collaborative and supportive IT team with opportunities for growth. ✨ Exposure to cutting-edge cloud and network technologies. ✨ Competitive salary and benefits.