Front Office Agent Jobs in New Zealand

As an Operations Assistant / Vehicle Groomer, you will play a pivotal role in our rental's operation. This diverse role offers variety that includes customer-facing and general administration duties as well as vehicle cleaning and driving passenger services as required.

There is ample opportunity for progression in our ever-expanding operation, for the right person.

What your day will look like:

• Front reception duties; greeting customers and answering phone enquiries.
• Processing online reservations.
• Preparing vehicles for customers
• Checking Vehicles in and out to meet our high presentation and safety standards
• General administrative tasks to support our operation
• Driving our passenger services as required
• Grooming and detailing our impressive fleet of vehicles

Our ideal candidate:

• A passion for delivering exceptional customer service.
• Previous administration or customer service experience.
• Attention to detail and a sense of pride
• Pleasant & mature personality
• Strong communication skills - verbal & written
• Tech savvy with the ability and passion to learn new systems
• Full NZ Drivers Licence & the ability to obtain a Passenger Endorsement
• Desire to work in a fast-paced, dynamic, ever-changing environment.
• Ambition to be promoted and be in sole charge of the branch

About us

Cross Country Rentals is more than just a rental company having a wide range of vehicles in the fleet and providing specialised transport services. We are a kiwi, family owned and operated company with branches throughout New Zealand. Transporting school children and Polytech students is also a significant portion of our operation. Supporting our local community is a big part of what we've been doing for almost 100 years! Our fleet has grown rapidly comprising over 2000 vehicles nationwide, from small cars to large trucks and everything in between.

Application details
Interested or want to know more? Please email: carliem@crosscountryrentals.co.nz.

Applications will be reviewed as they are received. All candidates for this position should have NZ residency or a valid NZ work permit. Our recruitment process will include an interview, pre-employment drive, reference checks, and a pre-employment drug and alcohol test.