Customer Service, New Zealand

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Millennium Hotels and Resorts New Zealand

Katsura Supervisor

  • Posted 2w ago
  • On Site
  • Part Time
Location

Auckland

Job Description

  • Career development and training opportunities
  • Employee hotel rates nationally and internationally
  • Minimum 20 hours with immediate start


Katsura at Grand Millennium Auckland is seeking a Food and Beverage Supervisor to step into and help lead their fantastic team. Service is your passion.

Your standards are high and your attention to detail is spot on, it goes without saying it's hard work that's shaped your successful career so far. You are driven by your desire to deliver memorable experiences, in an environment where customers appreciate the best.

We are Grand Millennium Auckland. Together with Copthorne and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We are known for our outstanding service experiences and a fantastic team. That's where you come in.

Do you need experience?

Yes, this is a key role so you need at least 1 year in Hotel F&B. Proven experience in a supervisory position is preferred. It's important you are flexible for shifts that include weekends and public holidays and can demonstrate a passion for developing the next generation of hospitality professionals.

You are looking for a role where you can bring your creativity to work and inspire a team. A solid financial understanding of budgets, wage costs, revenue and cost control systems will set you in good stead, as will experience with stock management and rostering.

This role will offer a minimum of 20 hours per week - hourly wage rate between $26 to $28 per hour.

If you're ready to get back to work in a positive and sophisticated environment, apply now.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.

Optional: Please include a Video Cover Letter with your application

704891

Hard Skills Required

  • Food & Beverage Service
  • Team Supervision
  • Stock Management
  • Budget & Cost Control
  • Rostering

Soft Skills Required

  • Communication
  • Leadership
  • Customer Service
  • Problem-Solving
  • Flexibility

Benefits and Perks

  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • ⛑
    Uniform Provided
  • 🍲
    Meals Provided
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

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To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

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Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.

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