Customer Service, New Zealand

Customer Service Jobs in New Zealand

ASB Bank Limited

Rural Analyst

  • Posted 1d ago
  • On Site
  • Fixed Term Contract
Location

Whangārei


Job Description

Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the progress for all New Zealanders.

From sheep and beef to kiwifruit vines, dairy cows and large-scale irrigation schemes; ASB Rural Banking is a team of dedicated specialist who work closely with our customers. We pride ourselves on our relationships, our commitment to creating the best customer experiences, and how closely we work with teams across the bank to help our customers achieve their goals.



Te tūranga | The role:

In this Rural Analyst role you will be part of a specialist team providing information and support to the Rural Relationship team and their customers. Through proactive monitoring of profiles you will analyse and assess financial data, as well as perform other tasks associated with customers lending needs.

With responsibility for adherence to procedures policies, and credit quality you will display the ability to balance the needs of the customer and operational guidelines. In completion of tasks this role will also require you to liaise with wider ASB stakeholders in a professional manner, promoting operational excellence at all times.

Our Rural Banking team are on the hunt for 2 Rural Analysts, one 6 month fixed term and one 12 month fixed term. Due to the nature of the role we are open for these roles to be based at any ASB Regional Centre in Aotearoa.



Ō pūkenga | About you:

To be successful in this role you will bring with you

  • Excellent attention to detail and the ability to meet deadlines
  • Strong communication skills both written and verbal
  • Proven experience in accounting or financial analysis
  • An understanding of the rural industry including farming businesses
  • Credit management and risk identification skills
  • Knowledge of Rural and Consumer Lending banking products
  • Demonstrable understanding of the legal/financial structure in complex organisations



Te mahi ki ASB | Working for ASB:

In return, you will work for an organisation that places huge importance and focus on its people. This is a fantastic career move to make your mark in the industry, further your growth and success, and help keep our rural customers one step ahead.

ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to accelerating the progress of rural NZ.

Please note that all applications must be received via our careers site online. For more information see the attached position description.

Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, verification of your qualifications, and may include checks both here in New Zealand and overseas.


Hard Skills Required

  • Lending Policies and Processes
  • Product Knowledge
  • Financial Needs Analysis
  • AML Compliance
  • Networking Expertise

Soft Skills Required

  • Customer Focus
  • Relationship Building
  • Communication Skills
  • Coaching Ability
  • Problem Solving

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • Flexible Work
  • 🍇
    Fruit Box
  • Work Café
  • Bereavement Leave
  • Sick Leave
  • Wellbeing Support

Job Schedule

  • Shift Work
  • Monday to Friday

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