Customer Service Representative, New Zealand

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Service Advisor - Multi-Franchise Service Centre

  • Posted 1w ago
  • On Site
  • Full Time
Location

Dunedin

Job Description


Please Quote Reference Number 11540

  • Excellent remuneration + bonus scheme
  • Multi-franchise service centre
  • Fantastic culture and career development


Andrew Simms Dunedin operates a state-of-the-art service centre at 15 Timaru Street, servicing multiple leading automotive brands. Our modern, purpose-built workshop provides a great working environment, and we are looking for an experienced Service Advisor to join our team.

About the Role:

As a Service Advisor, you will be the key link between our customers and our service team, ensuring a seamless customer experience from booking to vehicle handover. Experience in a similar role is essential.

What We're Looking For:

  • Proven experience in a Service Advisor role (automotive industry preferred)
  • Strong technical knowledge and understanding of vehicle servicing and repairs
  • Excellent communication and customer service skills
  • Confident computer skills (Industry software experience preferred)
  • Strong organisation and time management abilities


Why Join Us?:

  • Industry-leading remuneration + achievable bonuses
  • NZ-owned business with a strong reputation
  • Supportive, high-performing team culture
  • Ongoing manufacturer training and career development


If you're a customer-focused professional with the experience and drive to excel in this role, we want to hear from you!

Apply now through our online application form.


Please Quote Reference Number 11540

Desired Soft Skills

  • Service Advising
  • Vehicle Knowledge
  • Repair Coordination
  • Computer Proficiency
  • Industry Software
  • Customer Service
  • Communication Skills
  • Time Management
  • Organisation Skills
  • Team Collaboration

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work

Job Schedule

  • Shift Work
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