Customer Service Representative, New Zealand

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ASB Bank Limited

Home Ownership Specialist

  • Posted 2w ago
  • On Site
  • Full Time
Location

Whangārei

Job Description

Nau mai ki ASB.

Our aspiration is "to be the best Third Party Distribution team in New Zealand, helping more Kiwis into homes", through delivering outstanding experiences for our advisers and their customers.

We are on the hunt for experienced lenders who are looking to join a high performing team and have a passion for delivering great outcomes for our customers.

We are growing our team and have multiple exciting opportunities to welcome passionate lenders to our Third-Party Distribution whanau as a Home Ownership Specialist.

Te Tūranga | The role:

Working in a dynamic fast-paced environment, you will join a team who are motivated about achieving outstanding experiences for our advisers and their customers. So, if you want to bring our purpose to life each day and help more Kiwi with their home ownership goals, this is the opportunity for you!

We are part of ASB Personal Banking and as a Home Ownership Specialist within Third Party Distribution, you will build and maintain strong professional relationships with Mortgage Advisers and assess & process recommendations for home loan applications. Our success is due to our commitment to superior customer service.

We offer great flexibility and autonomy within Third Party Distribution, and as we are looking for the best people you can be based anywhere in the country.

Ō pūkenga | About you:

We are looking for highly experienced lenders who hold a CAA Certificate with strong skills in complex housing applications. What will really set you apart from the rest is your passion for relationship management and delivering good customers outcomes.

This is a busy and fast paced role, and as such will draw heavily on your exceptional time management ability. Strong organisational skills along with a proactive can-do attitude will be essential to your success. And of course, being a team-player is a must!

If you can add value to the best Third-Party Distribution Team in NZ, we are certain you will feel valued for it. So do not delay, apply online now!

For full details about the role, please see position description in the More Details section.

Te mahi ki ASB | Working for ASB:

In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. ASB is committed to fostering a culture that respects your unique contributions and supports your personal and professional growth.

We offer a flexible and supportive work environment with industry leading benefits that include Choice options, Health, Life and Income protection insurance plus several leave and banking benefits.

Me pēhea te tono | How to apply:

If this role sounds like it might be the one for you then please click "apply"… we would love to hear from you

Hard Skills Required

  • Lending
  • Mortgage Assessment
  • Relationship Management

Soft Skills Required

  • Customer Service
  • Time Management
  • Teamwork

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ⚖
    Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • ☕
    Work Café
  • Wellbeing Support
  • Bereavement Leave
  • Sick Leave

Job Schedule

  • Shift Work

Company Video

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