Customer Relationship Manager, New Zealand

Customer Relationship Manager Jobs in New Zealand

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Toyota NZ

Albany Village Bridgestone Tyre Manager

  • Posted Today
  • On Site
  • Full Time
Location

Auckland

Job Description

Albany Village Bridgestone is located in the charming "Old Albany Village" and operates as part of the Albany Toyota Group. We are proud to provide top-quality tyre services and exceptional customer care, supported by a friendly and skilled team.

We are seeking an experienced Tyre Manager or an experienced and motivated Tyre Fitter ready to take the next step in their career to lead a small, dedicated team. This is an exciting opportunity for a dynamic individual with strong leadership skills, a customer-focused mindset, and a deep understanding of the tyre industry.

As the Tyre Manager, you will oversee daily operations, ensure top-notch service delivery, and drive business growth. You’ll work closely with customers, lead your team, and contribute to the ongoing success of Albany Village Bridgestone.

Key Responsibilities:

  • Identify customers’ tyre requirements and provide tailored solutions.
  • Perform tyre fitting, balancing, and wheel alignments.
  • Address and resolve wheel/tyre-related issues efficiently.
  • Build and maintain strong relationships with customers and internal stakeholders.
  • Manage sales, inventory levels, ordering, and stock control.
  • Lead and motivate a small team to deliver outstanding customer service.
  • Ensure compliance with health and safety standards.
  • Report directly to the CEO.


We are looking for someone who brings:

  • A full, clean driver’s license (including the ability to drive manual vehicles).
  • Must be able to work rostered Saturdays.
  • Proven experience in the tyre or automotive industry (management experience is highly desirable, but we welcome applications from experienced and motivated Tyre Fitters ready to advance their career).
  • A customer-first attitude with excellent communication skills.
  • Strong leadership and people management capabilities.
  • A positive, can-do attitude and the ability to thrive in a fast-paced environment.
  • Commitment to health and safety in the workplace.
  • Good computer literacy and familiarity with workshop systems.


What We Offer:

A friendly, supportive working environment.
Competitive salary with the potential for performance-based bonuses.
A company vehicle and fuel card.
Staff discounts on products and services.
If you’re ready to take the next step in your career and join the Bridgestone and Albany Toyota team, we want to hear from you!

Submit your CV and a cover letter outlining your suitability for the role by the 5th of February.

Be part of a trusted brand and a dynamic team at Albany Village Bridgestone. Apply today!

Hard Skills Required

  • Tyre Fitting
  • Wheel Alignment
  • Inventory Management
  • Sales
  • Stock Control

Soft Skills Required

  • Leadership
  • Customer Service
  • Communication
  • Problem-Solving
  • Time Management

Benefits and Perks

  • 🅿
    Free Parking
  • 🏎
    Competitive Salary
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🩺
    Health Insurance
  • 🎖
    Long Service Rewards
  • ❤
    Care and Appreciation
  • ☕
    Work Café

Job Schedule

  • Shift Work
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