Customer Experience Jobs in New Zealand

About the role :
Join our Gisborne team, working Monday to Friday 8-5pm and every other Saturday from 9-12pm only. The position is permanent full-time.

We have an exciting role, where you’ll join a stable branch and enjoy the variety and opportunities of working with a close-knit, experienced team within a large organisation.
Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting Stock, Stocking and Rotating stock on shelves, Customer Deliveries, Loading /Unloading and whatever else is necessary within the branch.

About you :

• Plumbing background will be ideal but not essential
• Proven experience in a customer service and/or retail sales environment
• Physically fit as some heavy lifting will be required
• Strong interpersonal skills and the ability and willingness to work within a team.
• Ability to build rapport with people from all ages and backgrounds
• Motivated, self-driven and able to work independently
• A strong focus on performance and dedication to support our valued customers
• Competent computer and numeracy skills
• Proactive and able to think on your feet and under pressure
• A Full New Zealand drivers’ licence is essential, and a forklift licence is advantageous.

Our benefits:

• Competitive hourly rate and Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Program.

Join Us:

We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Please note – A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.