Customer Care Manager Dash Early Resolve Team, New Zealand

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The New Zealand Automobile Association Incorporated

Insurance Consultant

  • Posted Today
  • On Site
  • Full Time
Location

New Plymouth

Job Description

What You'll Be Doing | Mō te Tūranga

As an AA Insurance Consultant, your key focus will be providing our customers with the right insurance products and extended services. You will be evaluating our customers' needs, providing them with options and ensuring that they have the correct products that meet their needs.

This role is full time (Mon-Fri) and fixed term parental leave cover until April 2026.


About You | Mōu

  • Proven insurance sales experience preferred (but not necessary) and the ability to achieve KPIs
  • Enjoys building mutually beneficial relationships
  • Able to learn quickly and thrive in a fast paced retail environment
  • Natural team player with great communication skills


What We Offer | Ngā āhuatanga kei a mātou

  • Competitive salary
  • A team who invests in your ongoing growth and development and provides access to online learning modules for free.
  • Discounts across our range of products, including insurance and free AA membership for you and your whanau
  • NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
  • An inclusive and diverse work environment


Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

Hard Skills Required

  • Insurance Sales Knowledge
  • Customer Needs Assessment
  • Product Matching
  • KPI Achievement
  • Retail Environment Adaptability

Soft Skills Required

  • Relationship Building
  • Quick Learning
  • Team Collaboration
  • Effective Communication
  • Adaptability

Benefits and Perks

  • 📣
    Referral Bonuses
  • 🖥
    Computer Assistance
  • 🎂
    Birthdays Off
  • 🎉
    Employee Discounts and Rewards
  • ❤
    Care and Appreciation
  • 💚
    Counselling Services
  • 🧕
    Inclusive Workspace
  • 🏎
    Competitive Salary

Job Schedule

  • Monday to Friday

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