Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Restaurant Brands

Team Member

  • Posted 3w ago
  • On Site
  • Full Time, Part Time
Location

Auckland

Salary

$23 .25/hr

Job Description

Love KFC? Why not get paid to work here?

We’re NZ’s favourite fried chicken joint and have been serving up the Colonel’s finest, with his warm hospitality to Kiwi’s for over 50 years.

What’s in it for you?

When you join us, you’ll start off on $23.25 per hour. If you’re Gold star certified and working a Cook shift you can earn up to $24.74. You then can earn up to $29.63 when you're working as a Shift Supervisor.

Full-time or part-time work available with hours to suit your lifestyle. We’ll also give you a free feed when you work for over 4 hours.

Full-time or part-time work available with hours to suit your lifestyle. We’ll also give you a free feed when you work for 4 hours or more.

What will you be doing?

For our Customer Champions, you’ll be providing great service to Kiwis every day, preparing and serving delicious KFC meals, working as part of a team to keep your store clean and tidy.

For our Cooks, you’ll be preparing our secret recipe chicken in the kitchen, breading and cooking our chicken to finger lickin’ perfection. You’ll keep your kitchen clean and tidy and manage our fresh chicken supplies.

For our Shift Supervisors you'll be guiding your team to provide great service the entire shift.

Come get your fry on!

We’re looking for someone with a positive attitude, who’s keen to work in a fast-paced team environment to serve our customers. Make money, make friends!

No experience is necessary for these roles, as full training will be provided.

If you’re 15 years or older, eligible to work in New Zealand, eager to learn then apply now!

Hard Skills Required

  • Team Leadership and Management
  • Food Preparation and Safety
  • Customer Service Skills

Soft Skills Required

  • Positive Attitude
  • Adaptability and Flexibility
  • Teamwork and Collaboration

Benefits and Perks

  • 📣
    Referral Bonuses
  • 🍔
    Free Food
  • 🍲
    Meals Provided
  • ⛑
    Uniform Provided

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.